Service Advisor (Paraplanner) at Pillangó Placements

• The Service Advisor (Jnr Paraplanner) will assist in the preparation and construction of financial plans for top tier clients under the supervision of one of South Africa's top Financial Planners who has published several books on the subject.
• This role forms a critical part of the advice process, providing structured technical, administrative, and client service support to Financial Advisers. The successful candidate will contribute to delivering a high-quality client experience while ensuring that all processes and documentation meet regulatory and internal governance requirements.

Key Responsibilities

• Provide technical and administrative support to Financial Advisers
• Prepare financial planning and investment documentation for review
• Maintain accurate, complete, and audit-ready client records
• Liaise with clients, product providers, and internal stakeholders
• Assist with implementation and follow-up of financial planning recommendations
• Support client meetings, scheduling, and ongoing servicing
• Ensure strict adherence to FAIS, FICA, and internal compliance standards

Minimum Requirements

• A relevant financial planning qualification
• Must be committed to enrolling for and completing the Certified Financial Planner (CFP®) designation
• Previous experience in a financial services or advisory support role will be advantageous

Skills and Qualities Required

• Client Interaction & Communication
• Technical & Administrative Skills
• Compliance & Risk Awareness
• Computer literate with an excellent command of Excel.
• Fluent in both English and Afrikaans
• Own car with driver's license.

Behavioural Qualities

• Professional, reliable, and self-motivated
• Ability to work in a structured, process-driven environment
• Team-oriented with a service-driven mindset
• Willingness to learn, grow, and develop within the financial planning profession