Service Coordinator - Cape Town (6 Months Fixed Term Contract) at Ecowize Group

Description

• Ecowize is an international Hygiene and Sanitation company renowned for continual improvement and technological innovation. We are synonymous with high performance, high compliance cleaning solutions and as a result, have become a leading international specialised hygiene and sanitation, service provider.

The successful incumbent will be responsible for the scheduling of service teams.

Job Specification:

•  Responsible for scheduling service teams nationally
•  Generate daily job cards per team
•  Reschedule any outstanding service calls
•  Generate weekly KPI reports
•  Optimize vehicle routing
•  Compile stock take
•  Train staff members on Service Master
•  Responsible for administrating contracts (new and existing)
•  Schedule vehicle servicing
•  Reconcile all logbooks

Job Requirements:

•  Grade 12
•  Computer Literate (Microsoft office) essential
•  Certificate in Logistics/ Supply Chain Management will be advantageous
•  Previous administration experience is essential

The following skills are essential to be successful in this role:

•  Excellent liaison between service teams and clients
•  Excellent communicator
•  Ability to plan and organise work for service teams efficiently
•  Customer service orientated
•  Ability to be flexible