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  • Posted: Dec 27, 2021
    Deadline: Not specified
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    As a global leader in power and automation technologies, ABB in Africa provides solutions to improve the efficiency, productivity and quality of our customers’ operations while minimizing environmental impact ABB is one of the world's leading power and automation engineering companies that provide solutions for secure, energy-efficient transmission and...
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    Service Engineer - Robotics

    Service Engineer - Robotics

    Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

    You will be working as a Service Engineer – Robotics and will be the part of Robotics & Discrete Automation Business Area for Service & Digital Platform Division based in, Modderfontein, South Africa. In this role you will be reporting to Local Business Unit Service Manager and will be responsible to execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

    Your responsibilities

    • Perform Service tasks like installation and commissioning of equipment and routine maintenance independently, identify technical problems and make analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).

    • Contribute to customer satisfaction by executing Service work according to customer order and expectation.

    • Maintain a good relationship with customers and identify new sales opportunities and communicate them internally.

    • Coordinate, prepare and ensure that all materials, parts, and equipment are available and at the appropriate quality for Service activities.

    • Prepare all documents and reports to be signed by the customer representative. Report work done in a timely manner and follows up when needed.

    • Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem in the future.

    • Provide recommendations to management to improve operations and customer service.

    • Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

     

    Your background

    • Must have tertiary qualification in mechatronics, robotics, or computer engineering.

    • Minimum 3 to 5 years of experience in robotics programming and servicing of robotics.

    • Extensive experience as a millwright will be advantageous.

    • Self-starter and independent.

    • Excellent oral and written communication in English language.

     

    Benefits

    • Retirement plan

    • Medical insurance

    Method of Application

    Interested and qualified? Go to ABB on careers.abb to apply

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