Service Technician(Temp)- Western Cape at Watershed Consulting

Overview: To support all Technical Service Functions in the Western Cape and bordering provinces to fault-finding/troubleshooting & repairs on medical equipment

Duties:

• Service & repair equipment to full working capacity
• Schedule and attend service callouts
• Fill in and complete job cards for any service repairs, warranties or labour jobs completed
• Conduct service assessments in hospitals or as required by the technical consultants.
• Accurately diagnose and troubleshoot technical issues in a timeous manner.
• Plan country trips to outline areas for the purpose of conducting assessments, repairs, and attending to service-related queries.
• Adequate stock control management for planned repairs and services.
• Complete warranty repairs and provide inspection reports
• Maintain and follow up on warranty processors and procedures for all intended repairs.
• Maintain good customer relationships
• Execute service level agreements and extended warranties and keep clear track records
• Maintain company vehicle in good condition.
• Keep daily records on vehicle mileage and route planners
• Adhere to safety protocols and quality standards on all products

Requirements:

• Minimum of Grade 12 or equivalent.
• Relevant tertiary qualification will be an advantage.
• Strong technical and mechanical mindset.
• Computer literacy skills in MS Excel and Outlook.
• Valid driver’s license (Code 08/EB) and PDP would be an advantage.
• Minimum experience in driving company vehicle of at least 2 years.
• Must be available to work after hours on adhoc basis.