Shift Controller - Assembly at DHL

Job Purpose:

• To ensure departmental objectives are met as the head of a shift of an operational department and to meet customer requirements through efficient supply management. Develop and lead a team to ensure that the best results are always achieved.

Key Accountabilities:

•  Demonstrate thorough knowledge of operational requirements within the area of your responsibility.
•  Develop and implement a management system for your team within the organization and initiate appropriate interventions to secure compliance in terms of service delivery, quality, and innovation.
•  Oversee your team and ensure the implementation of the organization’s and customers’ goals and policies.
•  Ensure effective communication strategies with you team.
•  Compile and manage financial budgets for the relevant areas.
•  Implement and maintain an effective cost programme.
•  Ensure effective absentee control measure within the operational area.
•  Ensure compliance with health and safety regulations and ensure the application of occupational health and safety standards throughout the operations area.
•  Ensure timeous an accurate reporting of KPI’s and ensure that the department remains within the required target.
•  Ensure effective implementation of succession planning.
•  Maintain effective cost centre control including forecast and budgeting.
•  Develop and maintain an excellent relationship with the customer and its representatives.
•  Develop and control applicable procedures, in line with Quality requirements.
•  Maintain and adhere to standard operation meeting agenda and frequencies.
•  Assist in interview and selection process for your department together with human resources.
•  Equip and avail yourself as a disciplinary chairperson, to be utilised as required by human resources.
•  Ensure accountability for all equipment and facilities located within your department.
•  Develop employees within your department to achieve peak productivity and reach their full potential.
•  Ensure employees assigned to your responsibility are effectively trained to perform their daily functions.
•  Manage and control discipline within your department.
•  Ensure effective manpower control within your department.
•  Control and manage the implementation of new projects within or affected by your department.
•  Maintain high levels of accuracy within your allocated department.
•  Ensure required administrative functions are adhered to.

Qualifications, Experience & Attributes:

•  Matric (English & Math’s) or six (6) years previous work experience
•  Valid code B driver’s license
•  Minimum of 5 years logistics experience in a supervisory capacity
•  Ability to work with people
•  Ability to decide and initiate action
•  Ability to present and communicate information
•  Ability to apply expertise and technology
•  Ability to deliver results and meet customer expectations
•  Ability to cope with pressure and setbacks