Site Payment Analyst / Data Alignment Analyst at IQVIA

JOB DESCRIPTION

External Job Description

We are looking for a highly motivated and experienced Data Alignment Analyst.

role is to deliver accurate data for site payments, spanning multiple IQVIA proprietary systems. they must have end-to-end understanding of the data flows and system handoffs.

They will be a point of contact for IT groups and Payments groups.

Output results in successful set-up of the financial systems for a study that ensures accurate & on-time site payment data for all IQVIA studies, regardless of system used for payment (IQVIA CTMS or IQVIA InSite).

• Ability to review, assess and recommend legal language for Clinical Trial Agreements, Amendments or Notification Letters. Identify issues with contract language that is not cohesive with successful study set up.
• Proactively collaborate with key stakeholders and sponsors to ensure financial systems are aligned properly.
• Lead Project teams through escalations and interface issues, project managing stakeholders to solution
• Ability to represent the payments group globally, when speaking to sponsors / internal stakeholders (i.e.: global/regional PL & CSMG)
• Hold training calls with key project stakeholders to cover IPA start-up processes
• Review, analyze, and action metrics to ensure payment system set up is accurate so payments are made in a timely / efficient manner to avoid site escalations 
• Review and analyze payment system set-up and interface issues, and develop plan of action to correct / work around the associated issues  
• Work independently and prioritize workload to meet deadlines/KPIs
• Interpret and understand EDC subject visit data, site contracts and the payment system design & payment triggers. Analyse data fallout and provide any necessary corrections to ensure sites are paid accurately.
• Be able to identify data flow issues on large, complex, and ongoing studies; route these to the appropriate teams for action and see the issues through to resolution. Project manage stakeholders involved in the process including the coordination of accurate payment reconciliations.

What we’re looking for

• 1 year experience of data systems, data analysis, tools and processes. Preferably within the Clinical Trial Site Payments or Clinical Trial Operations environment (EDC and Site Payment Systems)
• Ideally experienced across aspects of the site payment lifecycle: data setup, contract setup, system setup, payment generation, site-facing experience & understanding of how sites are impacted by payments.
• Intermediate to advanced Excel skills with understanding/ability of writing logic statements.
• Ability to communicate complex project plans upwards with a simple messaging
• Problem solving - someone that can ‘think outside the box’ and would consider themselves a logical thinker.
• Fast learner and can keep up with every changing and evolving processes.
• Extremely process oriented – ability to step methodically through a business process or system process, and understand what is broken, the root cause, the corrective action and the preventative action
• Excellent verbal and written communication skills, with confidence attending and hosting calls.
• Exceptional ability to communicate remotely (via teleconferencing). Exceptional ability to learn from remote training (via teleconferencing & screen sharing). Exceptional ability to work productively in a global team, with colleagues & peers in multiple disparate locations.