Social Worker Capetown at TB HIV Care

Purpose of the position:

• The Social Worker plays a central role in providing psychosocial support, case management, and community outreach to key populations, specifically Men who have Sex with Men (MSM), and Transgender (TG) individuals. The position ensures that KP communities receive stigma-free, rights-based, gender-sensitive health and social services, while also contributing to advocacy and empowerment initiatives.

Minimum Requirements    
Education

• Degree in social work
• Proof of registration with the South African Council for Social Services Platform as a Social Worker

Experience:

• At least 3 years’ experience working in the public health sector as a Social Worker.
• Experience in administration and management.
• Experience working with Key Populations in the HIV/TB Sector

Job requirements:

• Excellent understanding of the Social Assistance Act, National Health Act and Children’s Act, relevant policies and guidelines
• Sound knowledge of the Public Service Act and the Batho Pele Principles
• Good understanding of existing information systems used in Social Services
• Knowledge an understanding of government supported psychological and social support systems also working within the Key Populations spaces relating to men who have sex with other men, and transgender persons.
• Ability to think strategically, proactively identify barriers and risks, and optimize use of the resources at hand
• Duties and Responsibilities    
• The role of the social worker is to provide social support services to clients.

This includes:

• Advanced adherence counselling
• Trauma and IPV counselling and referral
• Mental health assessment and referral
• Substance use assessment and referral
• Review all human rights violations cases reported by peer educators, human rights ambassadors and advocacy officers, and assess case merits
• Engage with clients who experienced/reported human rights violations and work towards resolutions of these cases
• Assessing human rights violations and escalating relevant cases to paralegals for further action
• Supporting paralegals and attorneys with additional information on cases as needed
• Assess the clients’ needs, situations, strengths, and support networks to determine goals and appropriate interventions.
• Refer clients to appropriate treatment centres, as indicated.
• Monitor referrals to ensure that clients access services or support that they have been referred to.
• Make recommendations on the best course of action for a client and/or family.
• Organise/ Plan the appropriate package of support to alleviate distress and promote social wellbeing for clients.
• Ensuring that all client files, and other records, comply with policies, regulations, and procedures.
• Provide progress reports and participate in internal and external meetings.
• Submit monthly activity reports as per workplan to the district level SR supervisor
• Maintain and update databases or registers used.
• Perform all administrative functions required of the job.
• Facilitating appropriate referrals.
• Ensure reaching outcomes of Human Rights Violations.

Skills and Competencies    

• Analytical and problem-solving skills
• Professional counselling skills
• Good coordination skills
• Conflict resolution skills
• Ability to build, lead, and motivate effective teams
• Excellent communication skills (both interpersonal and written)
• Excellent report writing skills
• Ability to work under pressure
• Administrative and management skills
• Management/Supervisor Skills