Social Worker at Kaelo

Job Description

• Manage Social Care Clinic Services, providing care for the community and collaborating with social care providers. Managing the accreditation process and other quality and risk management activities.

Client Assessments

• Assess the needs, strengths, and challenges of clients
• Gather relevant background information through interviews, and consultations.
• Assess employees’ psychosocial needs through interviews, surveys, and consultations.
• Develop tailored intervention plans to address individual or team challenges

Support and Counselling

• Offer emotional support and counselling to individuals, facing challenges like abuse, poverty, addiction, or mental health issues.
• Develop treatment plans tailored to client needs.

Resource Coordination and referrals

• Connect clients with the necessary services as required
• Maintain a network of community resources and service providers

Counsellor

• Provide individual or group counselling for stress, workplace conflicts, or personal issues
• Assist employees in managing work-life balance and coping with occupational stressors

Crisis Responder

• Support employees dealing with critical incidents such as workplace accidents or traumatic events.
• Implement and coordinate post-incident debriefing sessions.

Mediator

• Resolve conflicts between employees or between employees and supervisors.
• Facilitate communication and understanding to improve workplace relationships Quality

Control

• Organising clinical work environments , including infection control and risk management

Agent of Connectivity

• Being an agent of connectivity between different health disciplines and between patients and health services

Qualifications

Key Skills and Knowledge Areas:

Knowledge of Workplace Dynamics:

• Understanding the interactions and challenges within an occupational setting.

Mental Health Expertise:

• Identifying and addressing common mental health issues, such as anxiety, depression, or burnout.

Cultural Sensitivity:

• Navigating diverse employee backgrounds and ensuring inclusivity.

Communication Skills:

• Effectively mediating, counselling, and educating employees and managers.

Crisis Management: 

• Responding promptly and effectively to emergencies or critical incidents.

Additional Information

Personal Attributes 

• Accountability
• Action Orientated
• Collaborative 
• Communication Skills 
• Simple Writing Skills 
• Manages Complexity
• Problem Solving Skills 
• Creative Thinking
• Decision Making SKills 
• Efficient and Effective Mindset
• Financial Acumen
• Planning and Organisation 
• Resilient and adaptive 
• Resourcesful
• Signancance and values orientated