Social Worker (Tugela Ferry) at The Aurum Institute

Description

• The role of the sub-district social worker is to provide strategic social support integration technical assistance  to the district, internal leadership, SAWs and Social support services directly to TB patients in need. This includes development of screening tools for faster identification of patients in need of social support, capacity building and sensitisation of HCWs of the impact of social issues on patient adherence, the provision of social care, support, protection and development of people with TB, their families and communities affected by TB through relevant programs. The DSW will work closely with the sub district TB/ HAST managers and health facility managers. The position will report directly to the Project/ Programme Manager at District level who will monitor day to day activities and approve timesheets. This position requires a good understanding of the Department of Social Development legislative mandate, policies and programmes, the Batho Pele principles and knowledge of the social services network at district level.

Technical Work Responsibilities

• Develop a sub district work plan for with clear roles, responsibilities and timeframes on social support services and monitor progress.
• Establish a referral system for TB clients together with sub district TB/ HAST manager, Social Work supervisors, Community Development Liaison Officers and Social Auxiliary Workers
• Assess the TB clients’ needs, situations, strengths, and support networks to determine goals and appropriate interventions.
• Ensuring that all client files, and other records, comply with policies, regulations, and procedures.
• Refer clients/escalate to appropriate treatment centres, as indicated.
• Make recommendations on the best course of action for a client and/or family.
• Organise/ Plan the appropriate package of support to alleviate distress and promote social wellbeing for TB clients.
• Monitor referrals to ensure that TB clients access services or support they have been referred to.
• Provide progress reports in sub district meetings and participate in DHMT/Nerve centre meetings.
• Report daily or weekly to the district level SR supervisor, or as per organizations policies and procedure.
• Submit monthly activity reports as per workplan to the district level SR supervisor and sub district TB/ HAST manager.
• Maintain and update data bases or registers used.
• Perform all administrative functions required of the job.

Requirements
Education

• Degree in social work
• Proof of registration with the South African Council for Social Services Platform as a Social Worker
• Demonstrable understanding of relevant SA DOH

Experience

• At least 3-5 years’ experience working in the public health sector as a Social Worker.
• Experience in administration and management

Requirements

• Proficient personal computer skills with Microsoft Outlook, Teams, Word, Excel, PowerPoint
• SA Citizen or valid work permit to work in South Africa
• Drivers Licence
• Own car
• Minimal/Moderate/Excessive overnight travel (up to 30%) by land or air if required.
• Willing to work overtime.
   

Skills and abilities

• Excellent understanding of the Social Assistance Act, relevant policies and guidelines and the impact of social determinants on public health especially TB
• Sound knowledge of the Public Service Act and the Batho Pele Principles
• Good understanding of existing information systems used in Social Services
• Knowledge an understanding of human behaviour and social systems
• Ability to think strategically, proactively identify barriers and risks, and optimize use of the resources at hand.
• Analytical and problem-solving skills
• Ability to conduct trainings and presentations to district leadership team
• Build capacity of the social worker auxiliary and manage the team of SAWs
• Professional counselling skills
• Good co-ordination skills
• Conflict resolution skills
• Ability to build, lead, and motivate effective teams.
• Excellent communication skills (both interpersonal and written)
• Excellent report writing skills.
• Ability to work under pressure.
• Administrative and management skills