Software Development Manager at BETSoftware

Responsibilities

What You’ll Do:

Strategy, objectives and execution

• Create, agree and execute software development road maps and operational strategy for projects coming into the business in collaboration with respective team members through proper documentation, communication and execution.
• Build effective customer centric relationships through measurements of performance and usage and engagement and involvement with customers by creating clear visibility through strategies and roadmaps.
• Sets and achieves efficient delivery objectives of their teams by ensuring individual and team strategy with clear and measurable objectives that align with organisational goals.
• Hold team accountable through road maps and individual performance contracts through consistent communication of delivery milestones.
• Accountable for articulating, monitoring, reporting and achieving realisation.
• Development of long-term strategic thinking incorporating demand forecasting for product or future projects.
• Utilisation of data metrics in order to make data driven decisions.

Knowledge management

• Identifies and responds to situation/organisational/market requirements by creating a culture of innovation and opportunity identification by team.
• Facilitates change management due to changing situational requirements e.g., restructure changes or adoption of new technologies.
• Supports and aligns standards across BET by allocating agreed commitments to strategy/roadmap communication and implementation.
• Maintains product(s) knowledge as well as general product knowledge by being able to represent your product strategy in detail.
• Ensure the established procedures and processes are accurately documented, communicated, implemented, and agreed with product and/or project teams.
• Acts as escalation point for issues and ensures effective communication and resolution activities are in place.

Stakeholder management

• Effectively liaise and communicate with both internal and external key stakeholders at senior level to manage day to day issues, escalations, and expectations.
• Ensure all operational communication with customers/partners are documented and effectively circulated to stakeholders making use of collaborative tools.
• Engage with executive members or equivalent at customers/partners to ensure collaboration at all levels.
• Engage with the wider business and if needed hold strategic knowledge sharing sessions.
• Maintain and facilitate strategic stakeholder and communication analysis.

Behavioral Outputs:

Talent Management

• Ensure that the team members are equipped with the requisite skills for both current and future projects facilitating a career and training development plan for each team member.
• Provide and facilitate mentoring and coaching by driving knowledge sharing.
• Creates a culture that is aligned to the platform ‘’Be a good citizen’’ mantra, where respect, openness, and integrity are the foundation for a culture that cultivates, creates and executes our vision.
• Succession planning and key man reliance – ensuring the right people are in the right roles and being developed accordingly, ensuring business continuity through minimising key man reliance.
• Talent acquisition, ensuring that we are committed to hiring the best quality people for optimal achievement of results.
• Ensure business continuity through minimizing key man reliance.

Adaptably Resilient

• Adapts to change and is open to new ideas and willing to take on new responsibilities.
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances.
• Adapts behaviour to maintain cooperative relationships with others.
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions.
• Maintains a positive attitude in the face of change.

Decision Making Quality

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
• Ensures others understand the decision before moving forward.
• Considers short- and long-term implications of the decision.
• Able to logically defend and explain judgements and decisions.
• Takes steps to accurately define the problem before seeking a solution.
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Develops Talent

• Collaboratively works with the leads to set performance goals and measures.
• Ensures performance measures are clear, measurable, and achievable.
• Ensures consistency of expectations across teams.
• Gives regular structured feedback to teams and seconded members.
• Ensure that the team members are equipped with the requisite skill-sets required for both current and future projects by developing a training and career development plan.
• Maintain a current and future skill matrix.
• Have training and development plans in place and ensure execution of the plan.
• Encourage and build a culture of innovation and collaboration.
• Create a culture for teams that are aligned to the platforms and BET values.

Resourceful and improving

• Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.

Qualifications

You Bring:

• At least 3-5 years’ experience managing software development teams and leads.
• At least 6 years in a technical role within the IT software development industry.
• Prior experience ensuring timely project delivery.
• Provide technical and architectural guidance to development team.
• Ensure development standards and development SDLC is adhered to by the development team.
• Ability to work under pressure and in a fast-paced growing environment.
• Strong planning and organisational skills.
• Reporting skills at Senior Management level.
• Prior stakeholder and team lead management

Apply Before: 07/31/2025