Solution Analyst at Absa

Job Summary

• The CTO Payments team is looking for a Solution Analyst to work as part of a DevOps team, apply analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements into user stories on a contract basis. Following this analysis, work collaboratively within squads during design & delivery activity with a specific focus on testing.

Job Description

Key skills:

• 3+ years business & systems analysis experience
• Ability & aptitude for working in integrated multi disciplinary teams
• Knowledge of Agile Methodology & working embedded within an Agile team / teams
• Banking domain experience, preferred.
• Experience in Systems Design & Integration
• Knowledge of Business Continuity Management & Disaster Recovery
• Knowledge of Jira and confluence
• Good communication and negotiation skills
• Key liaison between business, tech and support teams
• Manage stakeholder expectations
• Payment knowledge advantageous

Analysis (including Business Case)

Proactively build relationships with business areas & DevOps teams to proactively develop expertise in the various business process.
Apply analytical techniques to elicit and validate business (product & service) needs
Translate elicited needs and knowledge acquired into user story format to be used by DevOps teams
Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions & or units of analysis
Provide input into detailed solution roadmaps, business cases (e.g. effort estimations) & product & service visions (including detailed analysis requirements & solution scope)
Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
Define & execute testing requirements (pass or fail test cases)
Document all systems analysis outcomes (requirements, test cases etc.) for specific solutions & support the documentation processes for system analysis for the broader team
Solution Design (within DevOps Context)

• Translate business requirements into detailed systems requirements. Detailed system requirements must include capabilities, interfaces and functionalities within and across technologies.
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration.
• Socialize and gain business approval for integrated requirements with key stakeholders
• Proactively learn & leverage knowledge on the organisations technical landscape, environment and broader architecture to systems requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define & implement the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop & implement manual testing frameworks and patterns for the solution
• Execute testing processes for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

*Initial 6 month contract

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised