Solutions Lead-1 at FNB South Africa

• This role is ideal for someone who sits comfortably at the intersection of business architecture, automation/process engineering, AI innovation, and data analytics.

Are you someone who can:

• Design sustainable, scalable solutions across assisted and unassisted channels (App, USSD, ATM, Contact Centre, etc.).
• Build automation using Python, Visual Basic, C#, Power Automate, and macros for RPA integration.
• Implement predictive and regression‑based models to optimise allocation and cost management.
• Develop and maintain ETL processes, automated reporting, and dashboards (SSIS, Hive, SAS, SQL Agent, PowerBI).
• Lead end‑to‑end SDLC delivery, including requirements, solution design, testing, and deployment.
• Create AI‑generated specifications and documentation leveraging content repositories (e.g., Confluence).
• Design and deploy AI‑driven solutions such as intelligent chatbots, document processing, and predictive analytics.
• Manage stakeholder engagement, JAD sessions, impact assessments, risk registers, and SteerCo reporting.
• Support continuous improvement through process mapping (BPMN) and operational optimisation.

You will be an ideal candidate if you have the following:

• Degree in Information Systems, Computer Science, Engineering, Data Science, or related field.
• 10 years' experience in similar role
• Preferred: Postgraduate qualification in AI, Machine Learning, Digital Transformation, or Business Process Engineering.
• Certifications in Azure AI, AWS ML Specialty, Power Platform, UiPath, Lean Six Sigma, or BPMN.
• Number of years experience
• Two line of what the role requires/ or any additional requirements

End Date: February 10, 2026