Specialist : Dev Ops Engineer at Vodacom

The DevOps Engineer is responsible for delivering, maintaining, and optimizing infrastructure, database, and middleware capabilities to support and enable the development and operations of appications and solutions. This role is also responsible for reviewing solution designs, understanding their impact on application/infrastructure; building and implementing infrastructure and applications, and monitoring, maintaining, and supporting the operational environments.

In addition, the candidate in this role is responsible for providing technical expertise to team members and other technical/business areas.

Your Responsibilities Will Include

• Ensuring availability, performance, sustainability and accessibility of application systems/services
• Managing and ensuring SLAs and KPIs of services are maintained
• Ensuring necessary operational controls and governance are in place and policies to ensure alignment
• Managing and overseeing the service transition process of services into the production environment.
• Ensuring non-functional requirements are implemented with all features and user stories
• Monitor and maintain infrastructure performance, capacity and availability, providing 2nd and 3rd level support for the resolution of application and infrastructure-related incidents and problems
• Managing and remediating on security threats and vulnerabilities, and applying all required security controls in accordance with policy
• Ensuring effective monitoring of services and applications
• Identification and mitigation of risks for services in production
• Executing and managing operational projects to ensure delivery as per agreed timelines and scope
• Coordinating and executing of releases into production environments
• Acting as technical authority, providing input and guidance into technical solutions and implementations
• Troubleshooting and resolving incidents and defects within service SLAs

The Ideal Candidate For This Role Will Have

• Min 5 years’ experience in a similar role
• Min 5 years’ relevant experience in developing, deploying and / or administering infrastructure solutions

Experience

• of current and emerging virtualization, infrastructure, cloud and containerization technologies such as AWS, Docker, Kubernetes, etc.
• Min 3 years’ experience in scripting(automation) and configuration management using tools such as Puppet, Chef, Ansible, Salt etc.
• Min 3 years’ experience building, managing and supporting AWS-based solutions and AWS native technologies
• Min 3 years’ experience working with programming and scripting languages, such as Ruby and Python or PHP
• Knowledge and experience of Web services, SOAP and RESTful interfaces, and XML

Experience

• working closely with agile methodologies, such as Scrum, XP, and with teams leveraging DevOps and Continuous Delivery / Integration
• Strong understanding and working knowledge of IT management best practice frameworks, such as ITIL and COBIT
• Strong knowledge of automation frameworks and tools

Strong Knowledge And Experience On AWS (Certification Preferred)

• Financial Services and Telecommunications domain knowledge preferred
• Min 5 years’ experience in database technologies - RDBMS, e.g. MSSQL, PostGreSQL, Oracle, MySQL, etc
• Min 5 years’ experience and knowledge of IP networks and related solutions
• Excellent problem solving ability in complex environments

Core Competencies, Knowledge And Experience

• Agile methodologies and techniques used in development of software
• Strong knowledge of Incident and problem management processes

Experience

• in effective troubleshooting techniques

Experience

• in managing and deploying .NET and java applications
• Continuous Integration and Continuous Delivery methodologies, techniques and tools
• DevOps culture – applying relevant processes, practices and tools
• Cloud-native architectures, including public cloud PaaS / IaaS, micro-services architectures, APIs
• Strong problem solving skills and ability to adapt to new methods and processes
• Strong relationship building, persuasion, and collaboration skills that drives internal-and cross-team constructive feedback and support
• Understanding of both the Telecommunications and Fintech services markets and technology trends