Specialist: Technician - Service at Motus Holdings Limited

Job Description    

• To Diagnose faults, repair and conduct set vehicle services vehicles according to prescribed standards of AudI, / VW South Africa Deliver high quality technical expertise to satisfy customers and honor Lindsay Service delivery values.
• Adhere to Company’s and Audi / VW South Africa policies, procedures, expectations regarding your position as Motor Vehicle Technician.

Position Overview    

• “Covid-19 vaccination is an important part of Motus Retail and Rental’s commitment to stopping the spread of COVID-19 not only in our workplaces, but the country as a whole. This is because vaccines offer protection to employees by reducing their risk of infection, or the severity of their symptoms; and at a population level, referred to as population-immunity. Given that vaccination is a priority in the fight against COVID-19, we encourage vaccinated candidates to apply for the vacant position.

Specific Role Responsibilities    

• To carry out diagnostic work and support mechanics as set out by the Foreman to carry out fault diagnosis to aid and speed vehicle servicing.
• To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time.
• To discuss matters with service advisors and customers as required and provide lucid explanations.
• To ensure standards maintained with vehicle care and safety whilst performing functions.
• To ensure vehicles are returned to the customer after service in a neat and clean condition.
• To recommend purchase of capital equipment.

Admin functions:

• To complete forms and documentation included in the company's service routine
• To draft and prepare any reports required.
• Mentor apprentices, sign off logbooks and evaluate their technical ability.
• Ensure effective communication with staff, across departments, with customers and service providers 
• Willingness to participate in marketing campaigns when required for the furtherance of the business.

Qualifications and Experience    

• Grade 12
• N6 trade certificate or Olifantsfontein motor mechanic trade papers or must be qualified on the CBMT level system
• The following qualifications will be advantageous:
• Health and safety related
• Audi  / VW Certified and 5 Years Audi / VW experience 

Skills and Personal Attributes    

• Mechanical insight.
• OEM required technical training course successfully mastered, Porsche, BMW or Mercedes training is also acceptable.
• Problem solving and moto vehicle fault finding skills. Mental alertness.
• Team player and Interpersonal competence. Customer orientated.
• Decision making and action orientated.
• Need excellent - Fix right first time track record.
• Knowledge of VWSA operating computer programs ODIS, Elsapro.
• Be able to use Manufacturer diagnostic equipment / computer (Vas Machines) 2 - 3 Years technician experience. 
• VW and/or AUDI product training.
• Have sound English communication and writing skills to accurately record findings and work on job cards.
• Need computer skills.