The Specialist has advanced expertise and experience across trade capturing services for all Apex clients, providing technical assistance, guidance and leadership support.
Job specification
Provide solutions for complex client requirements including client engagement & testing
Partake in projects and provide support across all products and markets across the Trade teams
Assist with bespoke processes and the standardization of the Trade Operation processes to enable the automation of processing trade volumes
Provide solutions for corrective actions identified from incidents and ensure successful implementation across the team
Manage project deliveries including end to end testing and implementation for the team
Manage Client onboarding and Client offboarding
Be the primary liaison with ICT regarding applications used by the Trade Operations team
Be the primary liaison with external vendors, brokers and clients pertaining to trade capturing
Liaise with brokers and the Trade Operation team members to ensure successful confirmation and settlement of trades
Build and maintain strong working relationships with external clients regarding matters pertaining to Trade Operation activities
Build and maintain strong working relationships with internal operations teams regarding matters pertaining to Trade Operations
Work closely with the Client Management and Service Delivery teams to ensure clients receive the optimal service levels
Lead training applicable for the team
Perform the Team Leader oversight function as and when required
Manage and co-ordinate the Trade Operation team KPI deliveries
Align the team’s strategy and KPIs to that of Investment Operations and the broader Traditional Funds Services strategy
Responsible for managing risk in the Trade Operations team activities by reviewing processes and ensuring that adequate controls are in place to mitigate risk
Implementation & update of strict application access and process controls surrounding the use of NxManager
Manage the daily trade administration process for clients and executing the trade in the market as per the client’s instructions
Responsibility for resolving issues that have been escalated by the team leaders
Assessing opportunities for improved efficiencies and reduced overhead in existing processes, including new technologies and tools
Ensure that an SLA is in place and adhered to with external and internal clients
Improve the Trade Operation team’s daily and monthly processes and update process documents accordingly
Skills Required
B. Com or similar tertiary business study, and at least 5 years’ experience in Asset Management portfolio administration
Trade capturing experience across all products and markets.
A high attention to detail and structured approach to work.
Strong Asset Management middle office knowledge and experience.
Sound knowledge and experience of back-office administration processes.
Advances level of experience in using Excel, Xceptor, NXM, InvestOne, OMGEO, STP and other related systems
Candidate needs to understand portfolio management processes and trading lifecycles.
Excellent communication skills (written & verbal).
Confident & enthusiastic, and able to work under pressure
Gmail
Yahoomail