Store Manager - Truworths Secunda Mall at Truworths

Job Description    

• At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry.
• Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business – both of which are key to keeping us at least one step ahead of the competition.
• We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. Here is your opportunity to shine within a challenging role where you can grow your career, inspire and motivate others.

Key Responsibilities    

•  Day-to-day running of the store
•  Managing stock losses to make sure shrinkage is in line with the Company target
•  Driving turnover to ensure daily, weekly and monthly targets are met
•  Maintaining the visual appeal of the store
•  Controlling expenses
•  Provide world class customer service and ensure that customer needs are met
•  Ensure recruitment, training, performance management and employee relations needs of staff are met
•  Conducting daily, weekly and monthly check lists
•  Make sure that staff adhere to the policies and procedures
•  Conduct and supervise hanger counts
•  Conducting regular spot checks at the service desk
•  Conduct spot checks at the fitting rooms

Qualifications and Experience    
Qualification/s:

•  Matric or equivalent qualification

Experience / Knowledge:

•  3-5 years’ experience in managing a fashion retail store
•  Proven track record in successfully managing a fashion retail store

Competencies    
Essential Competencies:

•  Computer literate (Excel, Word)

Behavioural:

•  Excellent administration skills
•  Good planning and organizational skills
•  Strong leadership and motivational skills
•  Customer Service Orientated
•  Sales focused and target driven
•  Ability to communicate effectively at all levels