Store Manager - Zambezi Junction at Clicks Group

Job description

• To deliver the Customer Journey in order to enhance the customer experience within the store
• To achieve store financial targets and manage expenses in order to increase store profitability
• To manage stock in order to maintain stock levels and ensure availability to deliver the brand promise
• To comply with all policies, procedures, administrative, system and reporting requirements to minimise risk to the store
• To recruit, develop and manage employees in order to deliver the brand promise and maximise store profitability
• To communicate and liaise with relevant stakeholders in order to achieve the store targets.
• To develop an understanding of activities and competitors around the store in order to increase sales and maintain a competitive edge

Minimum requirements

Job Knowledge:

• Retail principles
• Scheduling
• Basic IR

Job Related Skills:

• People management, coaching skills
• Communication skills
• Planning and organising skills
• Decision making skills
• Basic financial, analytical skills
• Persuading and conflict management skills
• Commercial thinking skills
• Delegation skills

Job Experience:

• Essential: Minimum 3 years store/retail/hospitality managerial experience
• Essential: Customer Service experience
• Essential: Retail sales experience

Education:

• Essential: Grade 12
• Desirable: Retail management qualification