Surgical Modality Leader SA at GE Healthcare

Job Description Summary

The role will be responsible for selling GE Healthcare Surgery products, managing channel partners relationships, increasing distribution network within the region, including large, complex, high visibility, strategic, or tactically important accounts. Specialized knowledge in breadth and/or depth, as well as sales experience as an expert in the field will be necessary to execute the job. He/she can also handle sales in a standalone manner. As such he/she will be responsible to close the deals and coordinate the sales and technical activities in support of the deal. Additionally, he/she provides formal technical and clinical support during the sales process. He/she will have to provide the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and/or customer service to support sales objectives for his/her region. He/she will ensure ongoing post-sale customer support including on site clinical in-servicing and go-live support.

Job Description

Roles and Responsibilities:

• Compiling lists of prospective customers and sales leads. Follow up as necessary
• Quote the product features and price according with key clients’ requests and technical requirements.
• Working with sales leaders, other sales representatives, and potential channel partners to increase prospects and drive closure of opportunities
• Responsible for driving Sales through managing a portfolio of both Direct Accounts and Channel Partners.
• Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, biomedical engineering departments and other stake holders
• Demo tours all over the region to capitalize on opportunities that immediately satisfy customer needs while maintaining satisfactory after-sale relationships and development of long-term customer relationships.
• Providing pricing strategy and ensure pricing compliance for segment opportunities
• Estimating date of Forecasting orders and sales of assigned territory and submit monthly report
• Representing the company at trade association meetings to promote product and company
• Provide technical and clinical leadership during sales process by demonstrating full range of product features in the operating theater including potential uses, product capabilities and benefits to customers as needed
• Develop, coordinate, and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
• Understand complete indirect distribution landscape (including competition landscape) and ceaselessly work to enhance our distribution. Keep looking out for new dealers as alternatives/backup, as appropriate.
• Provide support to distributors on day-to-day product inquiries, price negotiations, customer presentations, finding complementing products, share best practices from other countries/regions, etc.
• Develop, coach and train distributors to ensure they are effective in sales in their assigned product portfolio and geographical coverage.
• Plan and execute Trade show/Workshops/Clinical Talks/show sites/Customer visits.
• Lead product demonstrations and customer trainings with surgical equipment in the Operating room.

Required Qualifications and Characteristics

• At least one of the following core experiences:  Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at least 5 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System
• Demonstrated current x-ray imaging proficiencies preferably on surgical mobile C-arms
• Proven capability to interact with distributors and/or channel partner
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPAA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Excellent verbal and written communication skills
• Excellent organizational skills
• Strong presentation skills