Team Manager - Consumer Insights at The Shoprite Group of Companies

Job Objectives    
The primary area of responsibility of this role will be to:

• Manage the Operational Support of a Consumer Insights Platform, inclusive of the implementation of governance processes.
• Manage innovation initiatives, inclusive of projects supporting consumer insights and commercial products and services.
• Lead opportunities of new developments, including opportunity definition, business plan, scope, requirements, and execution.
• Lead the development of sustainable, cost-effective, competitive, and innovative structures and processes to support the Consumer Insights application.
• Manage the definition of scope of solutions and ensure understanding of scope by business users.
• Develops and presents proposals, updates, issues, and findings to senior management inclusive of suggestions, risk mitigation, cost-benefit analysis, and action plans.
• Perform as a business resource with technology partners & internal stakeholders, vendors, and suppliers.
• Manages and maintains good stakeholder relationships and ensure delivery on agreed requirements.
• Analyses and understands the current business environment and strategies, as well as trends and developments in the
• industry.
• Assembles a team of resources to design and implement solutions and support processes
• Research, documents, and prepare business cases on appropriate technologies, which will align with the business strategies.

Qualifications    

• Bachelor’s Degree in Computer Science, Computer Engineering, or related field.

Experience    

• Experience in retail industry.
• In-depth experience working with data (e.g., data quality, data compliance, governance).
• Experience with specialised data management toolsets.
• Cloud and Data Analytics Application implementation experience and involvement.

Knowledge and Skills    

• See Experience