Technical Business Analyst at Allan Gray Proprietary Limited

Job Summary
Problem solving and solution design

• Analyse, problem-solve and interpret business need and translate them into application and operational requirements
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true need

Requirements Elicitation

• Identify key stakeholders and gather requirements for specific problems / opportunities
• Elicit requirements using a range of techniques
• Drive and challenge business areas on their assumptions in an effort to come up with solid solutions
• Investigate feasible solutions, i.e. enhancing of existing functionality or development of new functionalit

Value identification

• Recognise and articulate the expected 'customer' value for a specific problem or enhancement
• Use the knowledge of our internal and external systems to maximise business value
• Analyse data to maximise business value
• Liaise with various industry partners around service integration and product offering

Presentation and facilitation

• Interact professionally with a diverse group including executives, managers and subject matter experts
• Prepare and present content as well as facilitate workshops.
• Drive agreement and outcomes even when there are conflicting views / stakeholder

Communication and listening

• Liaise between the business units, IT domains, third party vendors and team members
• Actively listen, be responsive and express thoughts effectively
• Convey information regarding business processes and anticipated change

Documentation and written communication

• Develop requirements specifications to an appropriate level of detail, using various techniques, while conforming to team standards
• Interpret and express the needs of our users through visuals, e.g. mock-ups and user journeys
• Assist in drafting user and training documentatio

Testing

• Define test scenarios
• Create test cases
• Execute test case

Project management and implementation

• Plan and manage individual projects, whilst coordinating stakeholders and timelines.
• Support and drive the implementation

Teamwork and ownership

• Serve as the conduit between the customer community and the software support team
• Collaborate with consultants and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs
• Support and Collaborate with team to achieve good outcomes.

 

Skills & Competencies

• Good SQL skills and database knowledge
• Keen interest in technology, data, databases and integration
• Tenacity, a self-organising attitude and a strong will to get the job done
• A self-starter and quick learner, capable of setting priorities and remaining efficient while multi-tasking.
• Good verbal, written and interpersonal communication skills
• Strong attention to detail
• Strong ability to handle complexity
• Able to function under pressure and meet tight deadlines
• Ability to work extended hours during periods of project implementation

Experience

• 2 years’ experience in a business analysis or system analysis role
• Experience in financial services sector would be advantageous
• Flexcube experience would be advantageous
• Experience in the use of business analysis frameworks and methodologies
• Experience preparing and executing functional test scripts

 

Qualifications

• Relevant tertiary qualification (e.g. Information Systems, Software Development, Systems/Data Analysis, BComm, B Bus Science) with strong academic performance preferred