Technical Sales Consultant at Metrofile

PURPOSE OF THE JOB

• We are seeking a highly motivated Technical Sales Consultant to join our team. This role combines technical expertise with sales acumen to deliver tailored document management solutions to prospective clients. The ideal candidate will work closely with sales teams, solution architects, and technical specialists to design, present, and implement scalable solutions that meet customer needs. Involves developing and delivering technical sales presentations, and identifying sales opportunities to meet sales targets,

Pre-Sales Support

• Collaborate with sales teams to understand customer requirements and develop technical solutions.
• Conduct detailed technical presentations, demonstrations, and workshops showcasing document management systems.
• Prepare proof-of-concept (POC) setups to validate proposed solutions.

Solution Design

• Analyse customer workflows, systems, and business challenges to architect suitable document management solutions.
• Create solution proposals, system architectures, and technical specifications that align with client needs.
• Work closely with internal teams to ensure proposed solutions are feasible and align with company offerings.

Technical Expertise

• Stay updated with the latest developments in document management technologies, including imaging, workflows, compliance, and data storage.
• Serve as the technical point of contact for client inquiries during the pre-sales phase.
• Provide input on product development and enhancements based on market trends and customer feedback.

Client Engagement

• Build and maintain strong relationships with clients, acting as a trusted advisor and identifying new sales opportunities.
• Address technical concerns and objections to secure client confidence in proposed solutions.
• Assist in responding to RFPs/RFIs with comprehensive and accurate technical content.

Collaboration and Training

• Work cross-functionally with sales, marketing, and technical teams to align strategies and objectives.
• Train and mentor team members and customers on document management products and solutions.

Key Skills & Qualifications

• Proven experience in document management, imaging solutions, or related fields.
• Strong technical background with expertise in high-volume image processing systems and workflows.
• Excellent client interaction and communication skills.
• Experience in solution architecture and developing technical documentation.
• Sales-oriented mindset with the ability to understand and align technical solutions with business objectives.
• Familiarity with compliance standards related to document management (e.g., GDPR, HIPAA, POPIA).
• Ability to present complex solutions in a simple, engaging manner to diverse audiences.
• Willingness to travel to client sites as needed.

Preferred Qualifications

• Bachelor’s degree in Information Technology, Business, or a related field.
• Experience with enterprise document management platforms (e.g., SharePoint, Open-Text, On-Base, DocuWare, M-Files, Laserfiche).
• Certification in document management or imaging technologies is a plus.