With a turnover of more than 7.9 billion euros, access to 46 of the continent's 54 countries and 22,600 employees. CFAO is a major player in the fields of mobility, health, consumer goods, infrastructure and energy.
A partner of major global brands, the Group operates across the entire value chain - import, production, distribution - according to the bes...
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To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
Promote service / maintenance programs.
Provide complete customer satisfaction in a polite and professional manner.
Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
Updates job knowledge by participating in educational opportunities.
Profil request:
General working knowledge of auto electrical systems (ignition, starting, charging, illumination)
Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out
Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills
Excellent communication skills with people at all levels in an organisation
Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy
Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English
Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative
Ability to work under pressure
Ability to understand and follow safety measures and precautions
Ability to interpret and apply technical information
Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications
Ability to identify and correctly utilise relevant diagnostic equipment and specialised tools
Willingness and capability to continue learning and growing with new technology and models
Ability to receive constructive criticism
Maintain work area in clean and orderly condition
Ability to understand and follow safety measures and precautions
Ability to function effectively in a group and add value to the team / environment
Ability to work under extreme pressure
Ability to manage own time – to work according to a schedule and complete set tasks in time
Must be of sober habits, have high energy levels and general good health – must be declared fit for physical performance requirements of these tasks - physically able to carry, lift, and move heavy objects; must be able to stand and sit for long periods of time; must be able to bend, stretch, twist and reach with body, arms and/or legs.
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