Telematics Compliance Officer at Puma Energy

Main Purpose:

• Be the single source of information for vehicle telematics (tracking, IVMS, cameras, etc.) serving various internal customers: CSC, B2B, Retail and Aviation.
• Manage transporter’s tracking systems access.
• Ensure all trucks moving across South Africa and Eswatini are tracked daily.
• Ensure all transporters are reporting driver behaviour accurately and consistently.

Knowledge Skills and Abilities, Key Responsibilities:

KEY RESPONSIBILITIES

Geographical Tracking

• Ensure Puma has access to the telematics systems of all active transporters.
• Coordinate with schedulers to ensure daily trip plan is created and shared.
• Ensure all trips/trucks planned for the day are tracked and updates shared at the agreed frequency.
• Flag out any truck deviation and/or delay timeously to ensure all stakeholders are informed.
• Communicate and resolve with transporters immediately if telematics information is deficient.

IVMS Monitoring

• Ensure all trucks have an active IVMS system and are reporting accurately.
• Monitor the IVMS Dashboard at the country level to advise the Transport Manager on any deviation from targets.
• Prepare IVMS Dashboard report and present results to Transport Manager
• Participate in the on-boarding to the company’s IVMS program of new transport companies and tracking systems.
• Maintain accurate records and produce regular reports on loading and delivery timings, including KPIs and other metrics.
• Ensuring telematics, tracking, and camera equipment is properly utilized and in good working order.

Internal Processes

• Propose improved practices to streamline tracking and monitoring processes across Puma South Africa transporters to meet industry best practices.
• Develop additional KPIs to that are tailor made to the specifics of South Africa logistics environment with regards to On Time performance

Role key success factors

• Results oriented individual with the ability to effectively manage multiple priorities and timelines.
• Commitment to working in a team environment, with established team building abilities.
• Flexible and pragmatic
• Capable of analysing problems, making decisions within delegation of authority and solving timely
• Proactive planning and prioritisation
• Approaching people and good communication skills
• High ethical and integrity mindset

REQUIREMENTS

• Grade 12 (Matric), or Level 4 NVQ certification in areas such as ICT, Electronics, Data Analytics, Computer Science
• 2-5 years proven experience in vehicle tracking either with transport companies or telematics services suppliers.
• Understanding of driver behaviour concepts such as harsh breaking and acceleration, over speeding, night driving, etc, will be an advantage.
• Excellent ability to work under pressure with tight schedules
• Proven record of accomplishments as being able to self-manage and self-motivate.
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Fluent in English
• Key Relationships and Department Overview