Telesales Consultant at Empact Group

The successful candidate will be responsible for telephonic cold calling and promoting the Supercare Range of Pest and Hygiene Services, Chemicals, Paper Products and Consumables. The candidate will also be measured on achievement of sales targets per month.

Education and Experience required:

• Matric
• Sales Certificate or Diploma advantageous
• Minimum 2 years sales experience in a service environment
• Helpdesk or Call Centre experience would be advantageous
• Good working knowledge in MS Office packages (Word, Excel & Power Point)
• Cold Calling experience

Knowledge, Skills and Competencies:

• Ability to convert leads to new business
• Excellent phone etiquette
• Negotiation skills
• Communication skills essential
• Strong personality with a hunger to succeed
• Assertive
• Goal orientated and the ability to manage time keeping.

Key Areas of Responsibility:

• Inhouse System updates
• Leads must be logged on the helpdesk
• Follow up on leads
• Submit daily, weekly and monthly reports
• Prepare and present Monthly Reports to Service and Regional Manager
• Assist with national tenders when necessary
• Attend sales meetings
• Comply with all health and safety legislation, policies and procedures
• Comply with the Code of Ethics and Compass Code of Business Conduct
• Maintain after sales service relationships with clients where possible
• Uphold image of the company in terms of dress code and good business ethics
• Attend to any other duties as required by the Company.