Transport Performance Analyst at Puma Energy

Main Purpose:

• Ensure all exceptions to the normal scheduling process flow are dealt with on time to avoid process blockage.
• Support the schedulers in executing the daily trip planning.
• Guarantee efficiency in operations and HSSE while ensuring the best satisfaction of internal suppliers and customers with cost effectiveness
• Liaise with transporters and other internal and external stakeholders to ensure operational excellence.

KEY RESPONSIBILITIES

Contracts Management

• Monitor transporters’ performances, including OTIF deliveries and report to management.
• Maintain and update the fleet list in the relevant systems.
• Maintain and update rates in Wind MS
• Review transport invoices and load reports on a daily basis by verifying pricing accuracy prior to being submitted to Transport Manager for approval.
• Actively participate in transporter contract reviews

Exceptions Management

• Ensure list of Safe to Load Passes by transporter by load point is kept up to date.
• Effective and proactively address challenges to ensure smoothness of the operations.
• Update and maintain guidelines with operational requirements per loading and offloading point.
• Update and communicate to all stakeholders, the minimum requirements for on-boarding of new customers.
• Review open orders in the system to ensure all are closed
• Ensure PODs are received and processed as per agreed timelines

Operational Excellence

• Ensure inter-department SLAs are adhered to and kept up to date.
• Maintain internal department KPIs up to date
• Keep track and record services performances to internal customers on monthly basis: actual Vs plan
• Monitor transporters’ operational performances to ensure full customers’ satisfactions:
• On-Time-In-Full deliveries
• Resources turnaround time optimization
• Load report accuracy and consistency

Role Key Success Factors

• Results oriented individual with the ability to effectively manage multiple priorities and timelines.
• Commitment to working in a team environment, with established team building abilities.
• Flexible, pragmatic and out of the box thinker
• Capable of analysing problems, making decisions within delegation of authority and solving timely
• Proactive planning and prioritisation
• Approaching people and good communication skills
• High ethical and integrity mindset

REQUIREMENTS

• Degree at a university or other higher learning institution (NQF level 7). Qualification in areas such as, logistics or supply chain management will be an advantage.
• 2-5 years’ proven experience in transport, logistics, operations planning with sound achievements. Experience specifically in transport of fuels by road will be an advantage.
• Ability to effectively manage interfaces and relationships (transporters, drivers, terminals/depots, internal and external customers) to guarantee efficiency in daily operations of Puma Energy South Africa
• Excellent ability to predict process constrains and tackle them using existing systems coupled with out of the box thinking.
• Familiarity with the geography as well as road freight requirements of South Africa.
• Proven record of being able to self-manage and self-motivate.
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Fluent in English