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  • Posted: Jun 11, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
    Read more about this company


    Underwriting Consultant

    What will make you successful in this role?

    • This role is focused on, but not limited to; servicing broker requests, including enquiries.
    • Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
    • Dealing with general insurance and policy specific enquiries;
    • Dealing with issuance of new policies/ policy maintenance/ renewal / any other policy related concerns;
    • Assisting to resolve all insurance queries within required timeframe and compliance requirements;
    • Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
    • Managing client expectation on expected turnaround times for submitted requests;
    • Adhering to underwriting criteria and Business unit requirements;
    • Assist with profiling the client with the best suitable product and underwriting criteria;
    • Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
    • Assisting in implementing solutions for improvement; and
    • Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

    Qualifications and Experience

    • Matric/ Grade 12
    • 60 commercial lines FAIS credits
    • A relevant insurance related qualification (e.g. NQF lev 4) would be advantageous 
    • Proven work experience in commercial, property (advantageous)  policy administration and underwriting within the short-term insurance industry
    • Minimum of 3 years’ experience in short term insurance commercial lines and/or Property

    Method of Application

    Interested and qualified? Go to Sanlam Group on to apply

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