Underwritting Specialist at FNB South Africa

Are you someone who can:

• Provide leadership, support, training, guidance and development to the medical underwriting team to ensure that the team complies with goals, objectives and standards of the organization to meet customer satisfaction, deadlines and manage the risk of the organisation.
• Review & ratification of underwriting business processes to the Underwriting Management Team
• Maintain and govern the underwriting processes for the Underwriting Department
• Understand and operate within regulatory framework and identify and escalate any risks to the business.
• Support the Underwriting Managers with their role objectives as needed.
• Research and maintain an awareness of market conditions, practice and legislation, making appropriate recommendations by identifying opportunities to maximize business performance.
• Lead or support defined pieces of work end to end within agreed timelines.
• Pro-actively identify areas for process improvement and efficiency enhancements.
• Support other key tasks within the Underwriting Operations Team such as reinsurance maintenance, reporting, Auditing as well as the Underwriting Department.
• Assessment of medical, financial & occupational underwriting risk.
• Assessment of complex and commercial cases within the agreed KPI target
• Creation of business practice guidelines  
• Creation, implementation, review, testing & maintenance of Medical underwriting rules & questions.
• Relationship management with re-insurance treaty partners
• Implement Re-insurer guidelines and requirements.
• Assist with Ad hoc letters, non-disclosure letters & communicating changes in standards.
• Providing input to Lead underwriting on Ombudsman cases, High priority, CEO and media complaints
• Onboarding Training, mentoring & coaching of Underwriters
• Training & support for Underwriting, Advisory and Call Centre teams
• Providing retrospective underwriting decisions at claims stage  
• Conduct and recommend Limit reviews for underwriters.
• Assist with / conduct periodic quality assurance reviews for in-force policies.
• Handle complex technical queries.
• Work with Underwriting Data Specialists to translate underwriting philosophy into underwriting Specialists,

You will be an ideal candidate if you:

• Matric
• Relevant degree would be advantageous
• Fit & Proper requirements for long term insurance category B1 for advice (advantageous)
• Minimal of 10 years with at least 5 years senior underwriting experience) 

Knowledge:

• Proven track record in medical training or previous medical underwriting at an advanced level
• A higher / advanced level of product knowledge regarding Lump Sum Disability, Critical Illness,
• Income Protection, Business Cover, Group Risk, and the assessment and underwriting thereof.
• Assessment of medical, financial & occupational underwriting risk of an organisation  
• In-depth and expert knowledge and application of underwriting administration processes
• Experience of influencing stakeholders within underwriting and wider business areas
• Systems and analytical experience
• Proven advanced underwriting and technical background

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Attention to detail
• Thrive in a collaborative environment
• Deadline driven
• Able to handle a pressurized environment

End Date: September 24, 2026