Unified Endpoint Management - Technical Specialist (LM) - (Pretoria Rosslyn/Menlyn/Midrand) at Mediro Recruitment

Summary

A company based in Pretoria Rosslyn/Menlyn/Midrand is looking for a Unified Endpoint Management - Technical Specialist to join their team on a contract until Dec 2026.

• 3 year contract.
• South African citizens / Permanent Residents with SA ID number.
• Remote work/ On-site work location flexibility.
• Start as soon as possible.
• Work experience, diploma / degree in business / IT environment.
• 3 years+ experience in IT.
• Clean ITC/credit record and no criminal record.

Description

• Daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests.
• Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams..
• Continuously work on improving the operational stability.
• Work on automation of platform operations, troubleshooting and maintenance topics.
• Interact with an international product team, external providers, vendors and customers.
  • Treat security as a first-class citizen.
  • Work closely with stakeholders, development teams in constantly improving our Endpoint Management, VDI and Modern platforms stability and availability.
  • Work with other IT teams on integration of new features and components.

Minimum Requirements

• Experience in operation and maintenance of Mobile Device Management platforms (VMware Workspace One, Microsoft Intune).
• Experience in operation of Linux Servers and/or Windows Servers.
• Experience in Windows Client OS, GPO and patch management.
• Experience with Active Directory/Azure Active Directory.
• Experience in troubleshooting infrastructure, network and integration issues.
• Experience with ITIL processes (Incident, Change and Problem management).

Experience:Between 3 - 5 Years

Closing Date:2023-08-20