Warehouse Supervisor at Coffee Importers and Roasters Organisation (CIRO)

Job Specification:
Key Performance Areas:

Manage Warehouse Items and Inventory

• Monitor “Expired, Short Dated, damaged” merchandise and report to Warehouse Manager.
• Manage the inbound of finished goods, handling, storage & distribution.
• Ensure all orders are shipped to customers in a timely manner in adherence to delivery schedules and report any issues.
• Communicate all delays or variances in inbound/outbound freight to the appropriate parties.
• Maintain strict controls over stock levels in order to meet internal and external demands.
• Plan warehouse space requirements in order to prevent loss or damage, and to achieve full warehouse optimization.
• Take into account full implications of planned production and other factors to plan warehouse space accordingly.
• Conduct weekly cycle counts and quarterly stock takes to ensure stock accuracy.
• Identify discrepancies between stock records and take action.
• Investigate causes of lost or damaged shipments and or other matters, make adjustment where necessary.
• Maintain Chep account and perform weekly physical counts.
• Perform/follow up on all queries related to stock in the warehouse.
• Ensure collections and returns are kept to a minimum.
• Loading of vehicles.
• Receive stock purchases from suppliers (Internal / External).
• Assist with receiving and checking of all deliveries from suppliers (internal / external)

Manage Item Administration

• Generate picking slips for all shipments
• Process Ciro invoices per shipment daily
• Check cases picked against stock reservation and liaise with the warehouse supervisor to verify stock shortages.
• Generate trip sheets for debriefing function
• Conduct daily debriefing function on SAP for all shipments
• Investigate outstanding pod’s
• Mailing customers for booking timeslots / permits
• Process stock credits after debriefing
• Investigate queries relating to credit requests and discrepancies
• Reconcile fuel slips with weekly reports
• Complete credit report and communicate daily with sales team
• Investigate stock queries in damages / returns / debrief / repack and claims locations
• Assisting customers with collections of stock orders
• Arrange and follow up on courier bookings for all courier collections
• Assisting with cycle counts / stock takes
• Report and rectify all shortages / overs.

Manage Compliance to Health and Safety standards.

• Ensure adherence to OHASA.
• Monitor and control warehouse security.
• Enforce policies regarding security and safety in order to maintain a safe working environment.

Manage Warehouse Assets and Equipment

• Check all warehouse equipment for cleanliness and ensuring such is in working order.
• Control DC fleet compliment by ensuring vehicles are kept in good operating condition with servicing records kept up to date.
• Minimise environmental influences and mange effective energy in current warehouse structures.
• Perform and manage Health and Safety checks (Risk Management).
• Own business relationship with 3rd parties’ suppliers.

Qualifications and Experience

• Matric / Grade 12
• 2 - 4 years’ experience in a warehouse environment
• SAP experience (minimum 2 years)
• Pastel experience would be advantageous
• Hyster license – Valid Forklift Driver’s License (advantageous)

Competencies:

• Thinking Analytically
• Continuously Improving
• Making Decisions
• Inviting Feedback
• Meeting Deadlines
• Attention to Detail
• Planning & Organising
• Maintaining Productivity