Workshop Manager at Kontak Recruitment

• A well-established multi-brand dealership is seeking an experienced Workshop Manager to take full ownership of the workshop operation. This role is responsible for driving operational efficiency, maintaining OEM standards, leading a technical team, and ensuring profitability, compliance, and customer satisfaction.

Minimum Requirements:

• Qualified Motor Mechanic – non-negotiable
• A minimum of 5 years’ experience as a Workshop Manager / Senior Foreman
• Minimum 5–8 years’ experience in an automotive workshop environment
• Proven experience managing a team (±10 direct reports)
• OEM brand training
• Experience working on Evolve and EasiBi systems
• Strong technical diagnostic and repair background
• Valid driver’s licence
• Fluent in English and Afrikaans

Certifications & Compliance:

• Health & Safety certification
• First Aid Level 1
• Firefighting Certificate
• ISO / Workshop Compliance training

Duties and Responsibilities:

• Full operational management of the workshop
• Lead, manage, and develop a technical team of ±10 staff
• Plan and allocate daily workloads and job cards
• Ensure work is completed to OEM and dealership standards
• Handle complex diagnostics and technical escalations
• Monitor turnaround times, productivity, and quality control
• Ensure compliance with all safety, OHS, and regulatory standards
• Manage parts usage, stock control, and consumables
• Liaise with Service Advisors, Parts Department, and Dealer Management
• Drive workshop efficiency, profitability, and CSI scores
• Manage performance, discipline, training, and upskilling of staff
• Maintain accurate reporting via Evolve and EasiBi