BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business.
We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe.
Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.
Key Deliverables / Primary Functions
Maintain & exceed customer satisfaction and provide remote support to clients with excellent service quality
Ensures competent staff in all key positio
Core Description
The Business Development Manager will work with the various BCX Sales Teams to drive new business in Unified Collaboration, focusing on Contact Centre Sales , and also
Handles non-selling processes and tasks inherent in the sales process to ensure that customer requirements and expectations are met. Provides assistance to the Sales teams to enable them to clos
Core Description
Responsible for the development of products and services in the BCX network space. Develop process and systems architectures encompassing operational, tactical and strategic
Core Description
To provide a stable and secure production database environment which performs in alignment with predefined standards and is recoverable in case of hardware failure or disaster situ
Key Deliverables / Primary Functions
Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
Effectively manage the sales activities to meet agre
Key Deliverables / Primary Functions
Application and device troubleshooting and support
Accurately use the available software or specialist monitoring tools to maintain awareness and control o
Key Deliverables / Primary Functions
Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality
Core Description
Responsible to carry out sales and customers services activities of allocated portfolio of customers. Proactive calling of customers to build loyalty and improve affinity towards B
Core Description
Responsible for the management of the full sales cycle for defined vertical and Customer base. Accountable to achieve or exceed the full Revenue target. Respons
Core Description
Provide more routine hardware service, or ‘remote’ diagnostic activities under close supervision.
Key Deliverables / Primary Functions
Manage Configurations
Core Description
Support the development of products, or significant business impact, by providing concept development and testing support with a high investment value. Concept Development will fun
Core Description
To deliver SAM services to BCX outsourced clients to manage the client’s software estate.
Key Deliverables / Primary Functions
Software Asset Management
Design
Core Description
Plans, executes and services activities on staging of machines, including assisting with installations, discontinuance and repairs.
Key Deliverables / Primary Functio
Core Description
Responsible for providing technical and general assistance and support to the Octane fuel pump workshop. Perform repairs on faulty equipment, ensuring that daily pro
Core Description
Involved in the execution of large IT projects in accordance with the specified and agreed upon scope, timeframe, budget and quality requirements. To provide guidance and sup
Core Description
Oversee and manage the Service Management Technology team to drive automation and to standardise and rationalise SM tools across the entire infrastructure estate. To provide expert
Core Description
Install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support (technology specific) and guidance through high level analysis, dia
