EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into ... read moreinsights, streamline operations, improve customer experience, and transform their business.
Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.
Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
Job Description
The Assistant Manager role is responsible for managing and delivering high-quality customer service within an insurance environment. The role focuses on driving team performance
Job Description
Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role invo
Job Description
Duties & Responsibilities
Responsible for Diagnostic to Solution Proposal creation for digital projects
Identify 'game-changing' capabilities by anal
Job Description
Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role invo
Job Description
EXL Service is seeking an AI Adoption Lead to drive enterprise AI adoption and rapid AI solution development across operations. The role focuses on leveraging Microsoft Copilot,
Job Description
Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment.
Your role in
Job Description
Essential Functions
Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality complia
Job Description
The Assistant Manager role is responsible for managing and delivering high-quality customer service within an insurance environment. The role focuses on driving team performance
Job Description
An intermediate level management position in which the incumbent has the responsibility for directly managing the on-shore quality assurance review staff as well as monitoring th
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Answers questions to providers related to Benefit Plans, Claims and related topics
To communicate effectively for additional information as needed by providers
Perform accura
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We are seeking a highly skilled Senior Identity Management Engineer with strong expertise in Saviynt Identity Governance and Administration (IGA) to manage, m
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Role/Responsibility
Manage teams and ensure quality and productivity targets are met
Develop strategies on the floor for reducing attrition and improving employee sat
Job Description
HR Business Partners perform a specialized type of HR work focused on HR consulting to the business. This role focuses on partnering with business to shape the people infrastruct
Job Description
The Service Desk Team Lead plays a critical role in establishing and maturing the Service Management capability within Shared Services. This includes the creation and operational
Job Description
We are seeking a professional and customer-focused Inbound Call Center Agent to support American clients with commercial auto insurance and billing-related inquiries. The ideal c
Job Description
HR Business Partners perform a specialized type of HR work focused on HR consulting to the business. This role focuses on partnering with business to shape the people infrastruct
Job Description
Role/Responsibility
Manage teams and ensure quality and productivity targets are met
Develop strategies on the floor for reducing attrition and improving employee sat