Human Resource - Strategy Partner at EXL South Africa

Job Description

• Assistant Vice President: Human resources to contribute both at hands-on and strategic levels to create an exceptional experience for all employees and leaders at EXL The focus will be on executing the people strategy and related initiatives to ensure an inclusive environment, aligned to the business objectives for South Africa.
• Responsible for managing the HRBP team and supporting the full employee life cycle, including; talent development, performance management, leadership development, employee engagement & retention.
• Effective connects with leadership ensuring relevant talent related, data supported, updates. Robust interpersonal skills, keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining alignment with the company culture and values.

Responsibilities

• Collaborate with business leaders to deliver on our people strategy and ensure the implementation of innovative HR initiatives, as well as the rollout of new employee programs,
• Partner with the HR Country Lead to define and drive key initiatives to enhance our employee engagement and experience,
• Manage the HRBP team across a business unit, to ensure effective business support and quality delivery on our HR strategy,
• Coach line managers to improve their understanding and adoption of the talent frameworks, and related tools,
• Support and drive a high performance, diverse and inclusive culture, 
• Serve as a trusted advisor, providing business leaders with professional, accurate, and timely support,
• Collaborate as needed with Payroll, HR Shared Services, Legal and other internal teams to uphold high standards of professional and ethical conduct throughout the company,
• Facilitate effective communication on all HR matters,
• Represent EXL with professionalism and integrity, both internally and externally.
• Required Skills/Experience
• Effective leadership and influencing skills,
• Ability to operate effectively, demonstrate agility in a fast-moving environment, and build strong relationships with key stakeholders,
• Problem-solving skills with the ability to multi-task, and thrive in a dynamic environment,
• Strong verbal and written communication skills,
• A passion for continuous learning and always wanting to have an impact,
• Understanding and knowledge of SA legislation to ensure business compliance,
• Understanding of local Labour law

Education Requirements

• Matric
• Bachelor's degree or HR related certification

Work Experience Requirements

• Minimum of 10 years of HR experience, Essential BPO industry 
• 5+ years experience as a HR business partner.  
• In alignment with the Employment Equity Act, preference will be given to applicants from historically underrepresented groups/ aligned with our EE targets

Qualifications

Required Skills/Experience

• Effective leadership and influencing skills,
• Ability to operate effectively, demonstrate agility in a fast-moving environment, and build strong relationships with key stakeholders,
• Problem-solving skills with the ability to multi-task, and thrive in a dynamic environment,
• Strong verbal and written communication skills,
• A passion for continuous learning and always wanting to have an impact,
• Understanding and knowledge of SA legislation to ensure business compliance,
• Understanding of local Labour law

Education Requirements

• Matric
• Bachelor's degree or HR related certification

Work Experience Requirements

• Minimum of 10 years of HR experience, Essential BPO industry 
• 5+ years experience as a HR business partner.