EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into ... read moreinsights, streamline operations, improve customer experience, and transform their business.
Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.
Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
Job Description
A Senior Administrator plays a key role in managing and supporting the administrative functions of an organization.
Responsibilities
They manage office systems, coordi
Job Description
Responsible for managing the full cycle of the recruitment process, ensuring the comp attracts and hires the best talent. This role involves collaborating with hiring managers to
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Essential Functions
Formulation and execution of capacity and staffing plans based on medium term business forecast
Negotiating and finalizing SLA’s with the Client -
Experience (In Years): 0-3
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Support with Member queries for Healthcare Client
Responsibilities
Support with Member queries for Healthcare Client
Qual
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Accountabilities
Ensure seamless transition and flawless service delivery
Focus on transition with ‘Zero’ impact on service delivery
Focus on effic
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Join our dynamic Operations team as an Assistant Manager, where you will play a key leadership role in supporting day-to-day service delivery and guiding a team to achieve consis
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You will be working with a range of clients and wider business practices to engineer/re-engineer, design and strategy to help our clients as they embark on the journey to transfo
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This role entails transaction monitoring, providing feedback, processing transactions/taking calls as per job requirement, supporting in process improvement initiatives, coaching
Job Description
A Senior Administrator plays a key role in managing and supporting the administrative functions of an organization.
Responsibilities
They manage office systems, coordi
Job Description
We are seeking a dynamic Human Resources Business Partner (HRBP) to operate at both strategic and operational levels, delivering an exceptional employee and leadership experience
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Rewards Lead: The Rewards & Benefits will lead the design, implementation, and management of all employee rewards programs, including compensation, benefits, and incentive pl
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The successful candidate will be working within the Collections Team. They will be responsible for making outbound calls and taking inbound collections calls.
They will be deal
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Essential Functions
Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality complia
Job Description
This role entails transaction monitoring, providing feedback, processing transactions/taking calls as per job requirement, supporting in process improvement initiatives, coaching
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Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role invo
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Essential Functions:
Ensure that the process transactions are processed as per Desktop procedures
Ensure that the assigned targets are met in accordance with SLA and I
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The candidate will lead the Quality Excellence Insurance UK P&C vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework
Job Description
The Customer Experience Manager is responsible for driving customer experience performance and transformation across multiple client accounts. This role provides strategic leader
