EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into ... read moreinsights, streamline operations, improve customer experience, and transform their business.
Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.
Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
Job Description
Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment.
Your role in
Job Description
Support leadership in establishing a robust control environment as part of day to day operations for assigned business/operations area.
Supervise junior staff assigned and prov
Job Description
Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role invo
Job Description
An intermediate level management position in which the incumbent has the responsibility for directly managing the onshore quality assurance review staff as well as monitoring the
Job Description
Essential Functions
Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality complia
Job Description
A leading international sports league is seeking a passionate, innovative leader with a strong CRM background to join our team. The Fan Engagement Marketing team optimizes the ov
Job Description
Support leadership in establishing a robust control environment as part of day to day operations for assigned business/operations area.
Supervise junior staff assigned and prov
Job Description
Are you ready to lead transformative change? EXL is seeking an experienced Transitions Manager to drive end-to-end platform transitions for global clients using Agile methodologi
Job Description
In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding tr
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This is a pivotal role bridging the gap between non-medical agents and highly technical underwriters, ensuring smoother workflows, better customer conversations, and enhance
Job Description
The Nurse Consultant will apply clinical training and knowledge to assess medical information from a perspective of adequacy and consistency.
The Nurse Consultant will clarify
Job Description
Join our team as a Customer Service Representative, where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact center.
Job Description
Answers questions to providers related to Benefit Plans, Claims and related topics
To communicate effectively for additional information as needed by providers
Perform accura
Job Description
Responsibilities
Collaborate with business leaders to deliver on our people strategy and ensure the implementation of innovative HR initiatives, as well as the rollout of new
Job Description
This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes.
This opportunity will help with supervisory support, esca
Job Description
Answers questions to providers related to Benefit Plans, Claims and related topics
To communicate effectively for additional information as needed by providers
Perform accura
Job Description
Responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for P
