EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into ... read moreinsights, streamline operations, improve customer experience, and transform their business.
Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.
Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
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Support leadership in establishing a robust control environment as part of day to day operations for assigned business/operations area.
Supervise junior staff assigned and prov
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Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential
Duties & Responsibilities:
Responsible for MIS & WFM Reporting & Se
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Answers questions to providers related to Benefit Plans, Claims and related topics
To communicate effectively for additional information as needed by providers
Perform accura
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In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding tr
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Assistant Vice President: Human resources to contribute both at hands-on and strategic levels to create an exceptional experience for all employees and leaders at EXL The focus w
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The intake agent will receive and review the fax images and start data entry in the system.
Validate and verify the provider and member using all compliance metrics.
Create t
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This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes.
This opportunity will help with supervisory support, esca
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CARE Specialist: The primary role of the job is to advocate world-class customer experience to front-liners and support members of the account.
The job focuses on coaching and
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The Nurse Consultant will apply clinical training and knowledge to assess medical information from a perspective of adequacy and consistency.
The Nurse Consultant will clarify
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Key Responsibilities:
Lead and Inspire: Develop and lead a team of learning professionals to deliver top-notch training programs.
Innovate: Design and implement in
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This role is primarily responsible for subject matter expertise on Insurance domain as well as developing and deploying domain learning. She/He will be responsible for leading te
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Answers questions to providers related to Benefit Plans, Claims and related topics
To communicate effectively for additional information as needed by providers
Perform accura
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The Onboarding & Induction Leadership Lead Assistant Manager is responsible for leading and delivering a high-quality, compliant, and professional onboarding experience for a
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Quality Assurance & Monitoring
Develop and implement quality frameworks for transactional processes.
Conduct regular audits, reviews, and sampling of transactions to ens
Job Description
This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes.
This opportunity will help with supervisory support, esca
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We are seeking an experienced Network Manager to lead the design, development, and deployment of next-generation network solutions. This role requires strong expertise in infrast
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Professionals in this group are responsible to manage inbound calls , queries via email and chat and customer service enquiries. Individuals identify and assess customers needs a
