Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region’s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the... read more last 20 years.
Through a culture of continuous innovation, driven by an experienced and dynamic team, Tracker has built a reputation far beyond its SVR roots which positions us as the leading provider of telematics solutions to an automotive ecosystem which includes Original Equipment Manufacturers (OEM’s), Dealers, Insurers, Fleet Operators and Consumers. Providing value added information to our clients has grown exponentially as we have evolved our data systems and interpretation.
Today, Tracker is data - how we collect it, process it and turn it into knowledge that allows us to provide proactive value to our partners and customers. The amount of data we gather is staggering, with over 35 million telematics messages generated daily. However, raw data is worthless and Tracker’s ability to interrogate and extrapolate meaning is what sets us apart, making us one of the most obvious and sought after partners for businesses grappling with the challenges of a connecting world.
At Tracker we have a positive, friendly work environment. We live service excellence and we all support one another. We all take pride in and care for our customers and work environment as well as our communities.
Our core values are:
• We each take responsibility
• We live service excellence
• We all pull together
• We each show respect
• We are committed to transformation
• We all make a plan
Introduction
Tracker requires the services of an Investigations Officer is responsible for driving the vehicle recovery rate by conducting thorough investigations into theft incidents, dismantli
Introduction
Tracker requires the Services of a Caredesk Co-ordinator in the Customer Experience Centre department based at our Head Office in Johannesburg. Requirement to work Day shift only 08
Introduction
TRACKER requires the services of an Integration Test Analyst in the Technology Department. We require a self-starter with an outgoing personality and the ability to communicate at a
Introduction
Are you passionate about delivering innovative technology solutions that create exceptional customer experiences? We are looking for a dynamic and results-driven Product Owner to jo
Introduction
The Installation Supervisor will directly supervise the departmental delivery of agreed KPIs achieved through the Installation and Installation Quality Technicians; ensure proper tr
Introduction
Tracker requires the Services of a Premium Support Co-ordinator in the Customer Experience Care Desk department based at our Head Office in Johannesburg. The candidate is responsibl
Introduction
Tracker requires the Services of a Premium Support Co-ordinator in the Customer Experience Care Desk department based at our Head Office in Johannesburg. The candidate is responsibl
Introduction
Tracker requires the services of a Customer Care Co-ordinator in the Caredesk department at Head office based in Johannesburg. We require a diligent and hard-working individual with
Introduction
The primary objective for appointing a Retention Support Consultant in the Retention Contact Centre is to handle all consumer and business complaints, queries and escalations from i
Introduction
The Quality Verification Agent is responsible for validating and auditing call centre agent interactions — particularly customer retention calls (“retains”) &mdash
Introduction
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer by means of objection handling and offering different retention tools to ke
Introduction
Tracker requires the services of a Direct Sales Agents at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained
Introduction
TRACKER Western Cape requires a Receptionist to deliver administrative support to the region. The candidates will be required to ensure Customer Service Standards are maintained, so
Introduction
Tracker requires a Business Sales Consultant in Pretoria (Centurion) that will report to the Business Sales Manager. The position will suit a self-starter with an outgoing personali
Introduction
Tracker requires a Business Sales Consultant in Middleburg that will report to the Business Sales Manager. The position will suit a self-starter with an outgoing personality and mat
Introduction
Tracker requires a Business Sales Consultant in Cape Town that will report to the Business Sales Manager. The position will suit a self-starter with an outgoing personality and matu
Introduction
Tracker requires a Business Sales Consultant in George that will report to the Business Sales Manager. The position will suit a self-starter with an outgoing personality and mature
Introduction
Tracker requires the services of a Supervisor in the Customer Experience Department at Tracker Head office, based in Johannesburg. We require a diligent and hard-working individual,
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