Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think... read more with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish creates better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and Twitter, YouTube, and Facebook.
Responsibilities
Lead and manage the accounts receivable team, providing guidance, coaching, and performance feedback.
Develop and implement strategies to optimize the accounts
Responsibilities
In this role, you will be responsible for all local regulatory affairs lifecycle management (LCM) and maintenance activities for assigned products, including but not limited to
Responsibilities
Lead and manage the accounts receivable team, providing guidance, coaching, and performance feedback.
Develop and implement strategies to optimize the accounts rec
Responsibilities
During the programme you will participate in a structured programme and be placed in Operations
You will coach and mentored by your Line Managers who will support you througho
Responsibilities
Hands-on role in ensuring smooth and compliant running of the Accounts assigned.
Active collaboration with multiple COEs, such as payroll, C&B, Mobility, HR Admin and an h
Responsibilities
Manage and support a team of Universal Coaches and/or drive training controls and projects with the agents population
Manage the onboarding process of new employee’s to
Responsibilities
The candidate will be responsible for managing all call assigned by the client within their working shift complying with the expected quality parameters, customer service levels
Responsibilities
In this role, you'll manage all the activities related to Order to Cash domain:
Proactively contact customers for timely collection or resolution of aged receivables, by r
Responsibilities
Play a key role in leading small team in assignments including developing project plans, allocating resources, and leading staff members.
Experience of leadi
Responsibilities
Own end-to-end client service delivery and P&L
Drive and lead new/existing relationships with a set of valuable clients leading to a balanced P&L
W
Responsibilities
Participate in the establishment and development of the operation, leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the client
E
Responsibilities
Coordinates the monthly payroll process for allocated entities so that they deploy on schedule and without errors.
Collects and centralizes all payroll calculation
Responsibilities
Should be operation expert and able to handle 17-20 resources
Managing the day-to-day activities of the team
Manage day to day activities across all Genpact required activit
Responsibilities
The candidate will be responsible for managing all call assigned by the client within their working shift complying with the expected quality parameters, customer service levels
Responsibilities
The candidate will be responsible for managing all call assigned by the client within their working shift complying with the expected quality parameters, customer service levels
Responsibilities
Auditing calls and sharing feedback to improve customer experience
Conduct formal Sessions to help front line agents become better with language and soft skills
Conduct BUIL
Responsibilities
Auditing calls and sharing feedback to improve customer experience
Conduct formal Sessions to help front line agents become better with language and soft skills
Conduct BUIL
Responsibilities
The candidate will be responsible for managing all call assigned by the client within their working shift complying with the expected quality parameters, customer service levels as
