Address1 Mark Shuttleworth St. The Innovation Centre, The Innovation Hub Lynnwood, Pretoria, 0087 South Africa
About hearX Group
The hearX Group offers the world's first clinical smartphone hearing test solutions. Our award-winning products are used in over 25 countries. Our aim is to impact on an individual, community and global level by creating sustainable, smart solutions for hearing health for everyone.
Job Purpose
Hearing Expert’s will provide high quality counselling and remote care to the Lexie customers in the United States. They will ensure that customers understand the effects of heari
Job Purpose:
Manages the team and the sprints, being responsible for communication, team health and culture. Has authority over process, structure, scheduling, task assignment, documentation.
Deve
Job Purpose:
Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact ce
Job purpose:
Responsible for assisting the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures and its systems. Operationally responsible for selected sales
Job Purpose:
Develop and coordinate full funnel customer journeys strategies and manage the implementation thereof on the relevant platforms. Monitor and optimize journeys to achieve set KPI targets.
Job purpose:
Responsible for conducting telephonic sales as well as handling customer issues pertaining to the sales of hearing aids to our international market.
Minimum education (es
Job purpose:
Responsible for improving sales and conversion rates in hearX’s omni-channel contact center (“Hearing Hub”).
Developing training material and continuously pr
Job Purpose:
Develop and improve the product range, UI/UX, corporate image and stationery and edit videos.
Minimum education (essential):
Matric
Diploma in Graphic Design, Digital Media or
Job Purpose:
To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning of such services, with appropriate maintenance and data analytics on perfo
Job purpose:
Product Experts provide high-quality first-line support and remote care to hearX USA customers. They maintain high customer satisfaction and ensure customers are assisted remo
Job purpose:
The Business Analyst takes ownership of assigned products and keeps a handle on product and project aspects including business models, specifications, budgets and financial model
Job purpose:
Develop and maintain our innovative hearing health platforms on the Android platform, ensuring code is generated that is to specification, neat, accurate and scalable. Work wi
Job purpose:
Responsible for assisting the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures and its systems. Operationally responsible for selected
Job Purpose
Hearing Expert’s will provide high quality counselling and remote care to the Lexie customers in the United States. They will ensure that customers understand the effects of he
Job Purpose:
To assist with the management of employee relations, dispute resolution, discipline management and compliance with labour laws and company policies. You will work closely with the H
Job Purpose:
Develop and improve the product range, UI/UX, corporate image and stationery and edit videos.
Minimum education (essential):
Matric
Diploma in Graphic Design, Digital M
Job Purpose:
Manages the team and the sprints, being responsible for communication, team health and culture. Has authority over process, structure, scheduling, task assignment, documentation.
Job Purpose:
Responsible for producing copy that is engaging, clear and accurate for marketing material and advertising channels, including but not limited to: websites; emails; print ads;
