Addressc/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800
About HomeChoice Holdings Limited
HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid... read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres.
The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion.
The group has 3 operating segments:
RETAIL
HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics.
FINANCIAL SERVICES
FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans.
PROPERTY
The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility.
Key Performance Areas
Delivering Customer Excellence
Effectively manage all incoming customer queries on voice and digital.
Provide an empathetic, engaging, respectful, friendly, and
What you will love doing in this role:
Meeting sales objectives and revenue targets
Ensure that the agreed sales and revenue targets are achieved in line with business requirements
Meet oper
What you will love doing in this role
Research, design, source & procure product in line with our brand DNA that meets customers' quality and value expectations: We constantly innovate.
What you will love doing in this role
You love insight-led solutions and analyse sales and other metrics to create realistic sales and buy plans that will delight our customers who are looking f
Manage the customer journey account opening and order processing
Ensure Customers are greeted on entry. Ensure that her immediate need is ascertained
Ensure products are visually displayed as
What you will love doing in this role
Maintaining and monitoring of existing predictive models in production
Ensures that existing model performance does not degrade over time
Picks up model
What you will love doing in this role
Implement HR strategy
Deliver on HR strategy and tactical plans to enhance employee retention
Talent Management
Build an effective talent pipe
What you will love doing in this role
Operations
Accurately perform stock counting activities as per work instructions.
Ensure all full pallet locations are maintained as single sku locatio
What you will love doing in this role
Drive sales objectives and revenue targets
Ensure that the team achieves the agreed revenue targets
Drive the teams efficiency targets
Ensure weekly
What you will love doing in this role
Analyse the need for learning programmes and materials
Conduct training needs analysis in consultation with business partners
Determine desired busines
What you will love doing in this role: (key responsibilities / KPA’s)
To manage sales objectives and operational efficiencies
Stock management in line with stock procedures , customer an
Description
The ideal candidate for this role will be responsible for the overall management and day to day operations of the HomeChoice Showroom Retail Space
Here’s what you can expect to
Description
The ideal candidate for this role will be responsible for the overall management and day to day operations of the HomeChoice Showroom Retail Space
Here’s what you can expect to
Description
The ideal candidate for this role will be responsible for the overall management and day to day operations of the HomeChoice Showroom Retail Space
Here’s what you can expect to
Description
Purpose of the role
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting th
Description
Purpose of the role
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting th
Description
Purpose of the role
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting th
Description
The ideal candidate for this role will be responsible for facilitating documentation gathering and administration. You will also provide customer query resolution as well as capture cus
