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  • Posted: Sep 24, 2026
    Deadline: Oct 9, 2026
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  • HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (cat...

     

    Collections Agent

    Job Description

    • homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
    • This role will be ideal for a candidate will be responsible for telephonically obtaining a reasonable repayment outcome from customers who have outstanding debt with the Company in order to generate cash flows, minimise bad debts and ensuring rehabilitation for distressed borrowers.

    What you will love doing in this role

    • Meet department objectives by achieving performance metrics (targets) set and collecting as per department standard
    • Meet operational and quality efficiencies
    • Rehabilitate and educate customers with regards to their payment profile
    • Provide an exceptional customer experience
    • Negotiate payments from customers following the call script, within dialler time
    • Ensure a professional, polite and efficient service is offered by acting as an ambassador at all times both internally and externally

    What you’ll need to do this role

    • Meet department objectives by achieving performance metrics (targets) set and collecting as per department standard
    • Meet operational and quality efficiencies
    • Rehabilitate and educate customers with regards to their payment profile
    • Provide an exceptional customer experience
    • Negotiate payments from customers following the call script, within dialler time
    • Ensure a professional, polite and efficient service is offered by acting as an ambassador at all times both internally and externally

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to HomeChoice Holdings Limited on homechoice.simplify.hr to apply

    Build your CV for free. Download in different templates.

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