RoomRaccoon is the leading Hotel Management System for independent hotels and accommodation businesses. We serve thousands of hotels globally in over 50 countries with our technology.
Every day the 100+ ‘Raccoon’ team works hard to empower hoteliers with technology that drives better-... read moreperforming hotels and guest experiences. We have headquarters in two vibrant cities on opposite sides of the world, Breda in the Netherlands and Cape Town in South Africa. Plus offices in Valencia, Spain and Lisbon, Portugal.
What we need?
Customer Support plays a crucial role in our business by providing high-quality assistance and resolving client queries through excellent communication skills. This ensures a
Responsibilities:
CRM Mastery: Lead the configuration, customization, and ongoing optimization of our CRM system to support the sales and marketing teams.
Lifecycle Marketing Strategy: Own the
About the role:
The mission of our Head of Product is to help RoomRaccoon become the most adopted hotel management system in the world by ensuring that our Product & Engineering Teams
Want we need?
You will be responsible for helping our existing customers in the English market to leverage the full power of RoomRaccoon by upselling a range of upgrades. These upgrades range fr
What we need?
You'll be responsible for managing our CRM system (HubSpot) to optimize our sales and product marketing funnels, nurture leads, upsell clients, and ultimately driv
About the role:
As an ICT Support Engineer, you will ensure the smooth functioning of RoomRaccoon's ICT systems. Your technical expertise and interpersonal skills will be pivotal in provi
About the role:
Our Customer Support Consultant is responsible for providing fast & accurate customer service to our Dutch speaking hoteliers.
Your main duties and responsibilities wil
About the role:
You will lead our team responsible for customer happiness and retention. Your team helps our existing customers leverage the full power of RoomRaccoon by driving better
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