Teraco is the first provider of resilient, vendor neutral data environments in South Africa. Clients benefit from the cost savings and improved resilience of securely housing their information systems and networking equipment in a colocation facility purpose-built and operated to global best practic... read moree by an expert organisation with an absolute focus on data centre technology and infrastructure. Founded in 2008, Teraco Data Environments has brought international best practice in vendor neutral data centre management to South Africa to give businesses a technically superior, physically safer and lower cost environment for their information systems. Teraco operates facilities in Rondebosch - Cape Town (CT1), Riverhorse Valley - Durban (DB1) and Isando - Johannesburg (JB1) . Teraco data centres are located on the fibre rings of the major licensed carriers in South Africa, including Telkom, Neotel, Broadband Infraco and Dark Fibre Africa all of which have fibre nodes within the facilities.
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MAIN FUNCTIONS OF THE JOB
Coordination of infrastructure drawings and specifications with architectural contract documents for telecommunication facilities, infrastructure design an
Description
PURPOSE OF THE ROLE
Provide after-hours support for client queries and to ensure the site is secure. Enhance the company’s physical security and information security strategie
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MAIN FUNCTIONS OF THE JOB
Ticket Management: The BMS service coordinator will also analyse tickets and report on task performance indicators like ticket closure rate, mean time to c
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These business-critical systems ensure accurate reporting on agreed SLA parameters (power, environmental, non-standard MSA parameters). The BMS System Administrator (BMS Technician)
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MAIN FUNCTIONS OF THE JOB
Responsible for protecting the physical environments of the data centre environment, defining a security risk framework and ensuring appropriate compliance
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PURPOSE OF THE ROLE
These may vary in both size, technical scope and complexity. Projects will include but are not limited to:
Large custom client deployments, ranging from
Description
Purpose of the role
The Data Centre technician (electrical technician) provides a range of services which revolves around day-to-day operations & maintenance of the Data Centre
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OBJECTIVES
Main function of the Job
Data Centre Management
Comply to working methods ensuring all SLA and MSA’s are achieved
Management of data centre cabling infrastru
Description
OBJECTIVES
Main function of the Job
Manage a team of technicians to ensure smooth operation of the facility.
Responsible for management and distribution of maintenance tasks an
Description
Data Centre Management
Comply to working methods ensuring all SLA and MSA's are achieved
Management of data centre infrastructure to provide a concurrently maintainable,
Description
PURPOSE OF THE ROLE
Proactively identify roadblocks to high quality servicing and implement strategies to deliver the required level of service to the client, utilizing the on-site
Description
OBJECTIVES
MAIN FUNCTIONS OF THE JOB
Adhere to company policies, procedures and processes
Accurate recording and data capture of queries, resolution and follow-up
Accep
Description
MAIN FUNCTIONS OF THE JOB
Support the DCM in aligning the EPP with the HSE organogram and appointments.
Provide and advise DCM’s and staff on OHS&E compliance matt
Description
PURPOSE OF THE ROLE
Proactively identify roadblocks to high quality servicing and implement strategies to deliver the required level of service to the client, utilizing the on-site
Description
OBJECTIVE
Main function of the Job
Manage a team of technicians to ensure smooth operation of the facility.
Responsible for management and distribution of maintenance tasks and
Description
Objectives:
Data Centre Management:
Comply to working methods ensuring all SLA and MSA's are achieved
Management of data centre infrastructure to provide a concurrent
