Jobs at Galderma

Job Title: Account Manager Aesthetics

Location : Johannesburg North

• The Account Manager is responsible for achieving sales targets within a clearly defined territory and portfolio of accounts. Under the supervision of the National Sales Manager, this role focuses on expanding and maintaining the client portfolio, while executing tactical plans to drive growth and strengthen customer relationships.

Responsibilities

Sales :

• Responsible for realizing sales targets for product portfolio within the Aesthetics business.
• Ensure that aesthetic market, facial anatomy, our products, and competitor knowledge is of the highest standard and follows both training courses and self-study.
• Execute the activity plan in order to achieve sales targets in alignment with the Sales and Marketing Strategy for Aesthetics.
• Take initiative to approach existing and new clients for sales opportunities.
• Arrange and give product presentations and workshops and is considered to be the first point of contact for clients.
• Offer support, advice and training with regard to the promotion of our products within the own target group.

Market Development :

• Represent Galderma and promote products at customer events and exhibitions. Keeps track of and follows-up the sales opportunities from trade shows and similar events.
• Follow market trends and competitors developments in the market and discusses this with the Sales & Marketing Manager.
• Take initiative to approach new clients for sales opportunities to expand the filler market.

Reporting and Administration :

• Report activity and critical market information, including competitive intelligence on the Aesthetics CRM System
• Ensure all customer data on the CRM system is updated and accurate at all times.
• Analyze sales data, customers potential, growth drivers and competitive actions on a regular basis
• Prepare and update a territory sales plan according to these analyses in order to optimize the geographic coverage and in order to selectively visit customer groups.
• Attend sales meetings
• Adhere to all company policies, procedures and business ethics codes

Qualifications & Requirement

• Bachelor's degree in a relevant field such as Business, Marketing or Life Sciences
• At least 3 years sales experience in direct medical sales (preferably Aesthetic, medical device or similar)
• Business acumen / commercial awareness
• Selling skills / sales persuasiveness
• Business planning and organizational skills
• Communication / presentation skills
• Excellent interpersonal and negotiation skills
• Customer-orientation
• Ability to work within a team and a willingness to proactively contribute to all aspects of the sales process
• Be able to work after hours and attend meetings/congresses over weekends

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Key Tasks

• Maximize sales of Galderma consumer products through promotions
• Identify and build new customer relationships in Johannesburg (focus on pharmacies) while maintaining existing ones to increase sales
• Ensure that sales activities are aligned with Galderma’s commercial plans and processes.
• Accountable for stock management in the Johannesburg area to ensure that Galderma products are available to the customer.
• Monitor competitor landscape to ensure that Galderma takes advantage of opportunities in the field and mitigates any factors that can have a negative impact

Skills & Qualifications

• Experienced pharmaceutical representative
• Sound knowledge of handling a territory
• Extensive knowledge of workings of a pharmacy and established relationships
• Strong commercial skills and persuasion to secure optimal shelf pressure, sales etc.
• Valid code 8 driver’s license and own transport needed
• Intermediate computer literacy – MS Office, Excel, Outlook, and Internet.
• The successful candidate will build relationships with a broad client base and will therefore need to be fluent in English. Fluency in another South African language a big plus.