Active Jobs at AfroCentric Group

Position Specific Outputs

• Collect manual prescriptions
• Create profiles on web-interface and link the manual prescriptions to the new and existing profiles
• Deliver collected prescriptions to site agents accordingly
• Develop and manage a collection schedule
• Document all collections and deliveries of prescriptions

Qualification and Experience 

Experience

• At least 2 years’ experience in the Field Operations

Qualifications

• Degree in Business management or another related field

Knowledge:

• Knowledge of the Standard Operating Procedure within the Pharmacy DirectOperations department

Skill:

• Attention to detail and problem-solving skills
• Computer Literacy is essential
• Coaching skills

KEY POSITION CRITERIA 

• Must be based in the provinces applied for
• Drivers License is mandatory

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What will you do?

• To support the development, implementation and evaluation of Talent Management strategies, frameworks and programs that facilitates the identification, development and retention of a skilled, motivated and diverse workforce that drives the achievement of AfroCentric’s current and future business objectives. To participate in the development of Talent Management policies and the related processes, procedures and guidelines. To lead the implementation of Talent Management projects, initiatives and programs, while staying updated on industry trends and applying best-in-class workable solutions.

Qualification and Experience

• Bachelor’s Degree in Human Resources or Industrial/Organisational Psychology. Post-Graduate Degree would be an advantage
• 3 – 5 years of experience in Human Resources, Talent Management and Succession Planning. Experience in dealing with highly confidential and sensitive information.

Professional Membership:

• Registration as a Psychometrist with the Health Professions Council of South Africa (HPCSA) would be an advantage.
• Registration with the South African Board of Personnel Practice (SABPP) would be an advantage.
• Accountabilities:
• Continuous Improvement
• Implement practical solutions that use the specialist and departmental systems and processes. 
• Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialization. 
• Identify problems and develop and propose solutions to present to appropriate leader or stakeholders. 
• Ensure day-to-day operational support required from area of specialisation is provided to enhance performance.
• Cost Containment
• Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialization. 
• Continuously review cost / benefit and Return on Investment within area of specialization.
• Drive Customer-Centricity
• Maintain a high level of impact on other departments to support improved delivery. 
• Continually increase understanding of client and stakeholder needs, satisfaction and service delivery.
• Knowledge Management
• Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library. 
• Provide advice and / or training as required. 
• Maintain, develop and implement specialist knowledge within the day to day operations of the organisation.
• Maintain Expertise Level
• Be a member of related professional bodies. 
• Ensure Continual Professional Development (CPD) or similar accreditation requirements are met annually to ensure maintained specialist accreditation.
• Network Key Relationships
• Engage with and provide support to the established network of internal and external expert resources and partners.
• Operating Model
• Ensure the HC Business Partners and Line Managers comply with the Talent Management policy and the related processes. 
• Provide accurate Talent Management reports and trend analysis.
• Specialist Support to Projects
• Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required. 
• Conform to project management disciplines when participating in projects. 
• Represent department or project on appropriate committees related to area of specialization.

Position Specific Outputs  

• Talent Management and Succession Planning:
• Support the development, execution and evaluation of Talent Management strategies, policies, frameworks and programs aligned to business strategic imperatives ensuring superior customer experience, effectiveness and efficiency.
• Drive the implementation of Talent Management initiatives and programs through partnering with Human Capital Business Partners (HCBP’s) and other relevant business stakeholders.
• Plan, manage and ensure effective implementation of Business Unit Talent Reviews aligned to the Sanlam Group Talent Management Cycle ensuring that AfroCentric has a robust pipeline of capable employees ready to assume critical and scarce roles, fostering business continuity and minimizing disruption during transitions.
• Drive post-talent reviews initiatives and engagements for transparency and business continuity. 
• Put measures in place to track the execution of key actions derived from Business Units Talent Reviews and report accordingly.
• Work closely with the Talent Acquisition Specialists to develop external talent pools for critical and scarce roles to address succession risks and strengthen the bench-strength.
• Talent Assessments and Development:
• Facilitate psychometric assessments to identify and evaluate potential successors for critical and scarce roles.
• Use insights from assessments to assist line managers to develop targeted Personal Development Plans to improve performance.
• Partner with Learning and Development to source development programs tailored to succession candidates.
• Stakeholder Collaboration:
• Work closely with HCBP’s and business leaders to integrate succession planning into broader Talent Management practices.
• Conduct training sessions to upskill HCBP’s and business leaders on the execution of Talent Management processes and systems to achieve respective departmental objectives.
• Enable HCBP’s and business leaders to utilize AfroCentric Talent Mobility and Deployment Framework to develop and retain talent, as well as optimizing the workforce to meet challenging business needs.
• Ensure diversity, equity and inclusion are central to all Talent Management and Succession Planning efforts.
• Build strong partnerships with business by attending relevant meetings, forums, and committees.
• Data Management and Reporting:
• Maintain accurate and confidential records of Business Units succession plans. 
• Provide regular reports to business leaders on succession readiness and gaps, enabling them to make better talent decisions.
• Use analytics to measure the effectiveness of succession planning initiatives and recommend improvements.
• Identity talent related risks, develop controls and mitigate the risks by conducting regular audits.
• Ensure compliance to Talent Management policies and processes.
• Exit Management:
• Ensure strict adherence to the Exit Management Policy and the related off-boarding processes.
• Analyse trends from exit interviews to identify areas for improvement within the organisation. 
• Prepare quarterly reports on attrition rates and key themes identified during exit interviews for leadership review. Propose retention strategies.
• Overseer AfroCentric Alumni Network Program aligned with Sanlam Group.

 Attribute:

• Entrepreneurship: Take chances to continuously improve our Customer's experiences - Driving operational efficiencies.
• Credibility: Lead with integrity and trust others as you would like to be trusted - Living the values and being transparent. 
• Ownership: Make critical decisions based on what's right for AfroCentric and Customers - Owning operational decisions and knowing oneself. 
• Collaboration: Build work-related network and share knowledge with colleagues - Building networks.
• Influence: Engage with Customers and colleagues to advance the organisation's welfare -Making work happen. 

Knowledge

• Expertise in Talent Management, Succession Planning and Exit Management. 
• Broad understanding of Human Resources policies, processes, and practices. 
• Knowledge of legal and compliance considerations in Talent Management.
• Knowledge of the industry and market.
• Proficiency in HR systems and analytics tool, e.g., Microsoft Suite (Word, Excel PowerPoint), Oracle.

Skill

• Relationship building and networking skills. 
• Problem-solving and decision-making skills. 
• Analytical thinking.
• Data gathering and analysis.
• Attention to accuracy and detail
• Quality driven. 
• Ability to negotiate and influence. 
• Business acumen. 
• Report writing and presentation skills. 
• Communication skills. 
• Customer focus.
• Social media savvy.
• Facilitation and coordination skills.
• Time management skills.

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Position Purpose

• To assist in the development of managed health care policies, specifically in the field of technology, that balance risk management interventions with operational efficiencies and membercentricity; to interact with internal and external stakeholders on funding issues and to provide clinical support; to support clinical governance and management functions; to assist with data analysis and other duties as assigned.

Duties & Responsibilities

• Accountabilities:
• Continuous improvement  Assist with escalated queries that refer to Medical Health policies  Complete required Medical Health policy administration as defined to standard and within deadlines  Conduct research on Medical Health policy area of specialisation including medical devices and drugs and develop policies for review and signoff  Communicate and liaise with identified industries  Assist with policy implementations  Provide medical advisory services to relevant parties  Support new product development  Assist with medical and legal defense of clinical policies  Implement practical solutions that use the specialist and departmental systems and processes  Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation  Identify problems and develop and propose solutions to present to appropriate leader or stakeholders  Ensure day to day operational support required from area of specialisation is provided to enhance performanc
• Cost containment  Support the identification, development and implementation of costeffective processes to increase efficiency and reduce cost drivers related to area of specialisation  Continuously review cost / benefit and Return on Investment within area of specialisation
• Drive customercentricity  Maintain a high level of impact on other departments to support improved delivery  Continually increase understanding of client and stakeholder needs, satisfaction and service delivery
• Knowledge management  Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library  Provide advice and / or training as required  Maintain, develop and implement specialist knowledge within the day to day operations of the organisation Maintain expertise level  Be a member of related professional bodies  Ensure CPD (continual professional development) or similar accreditation requirements are met annually to ensure maintained specialist accreditation Network key relationships  Engage with and provide support to the established network of internal and external expert resources and partners Specialist support to projects  Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required  Conform to project management disciplines when participating in projects  Represent department or project on appropriate committees related to area of specialisation

Desired Experience & Qualification

• 3 – 4 years relevant experience of which 2 years are required to be Intensive care unit (ICU) and/or theatre experience.
• Bachelor of Nursing Science (B Cur) or equivalent qualification. (e.g. registered nurse, pharmacist, physiotherapist)

Skills and Competencies

• Knowledge and understanding of statistical and financial tools
• Knowledge and understanding of scheme rules and products
• Knowledge and application of relevant legislation
• Skill Task Management
• Adobe Creative Suite
• Data modelling and evaluation
• Computer Technology Skills
• Communication Skills
• Business Writing Skills
• Business Forecasting and Modeling
• Ability to Guide, Direct Policy development and implementation
• Attention to Accuracy and Detail
• Problem solving and decision making skills
• Customer Focus
• Numerical Ability
• Clinical research

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Position Purpose: 

• To be the product specialist in Medscheme products with the aim of ensuring that the products are effective and that the operational control environment is adequate. Support for the implementation of solutions for identifying, rectifying and preventing problems within the business unit.

Experience & Qualifications: 

• 6  8 years' experience including Leadership, Quality Assurance and Risk, Operational Content and Process Management, Medical and Health industry, Healthcare Programmes and Scheme Rules.
• Continuous improvement:
• Implement practical solutions that use the specialist and departmental systems and processes  Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation  Identify problems and develop and propose solutions to present to appropriate leader or stakeholders  Ensure day to day operational support required from area of specialization is provided to enhance performance.
• Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required  Conform to project management disciplines when participating in projects  Represent department or project on appropriate committees related to area of specialisation 

Generic Objectives:

• Compliance Management 
• Conducts comprehensive post 
• Operational implementation reviews of Scheme Rule changes, policy changes and Managed Healthcare strategy changes. 
• Monitors compliance controls, tracks adherence to metrics, trend analysis and addresses deviations. 
• Ensures the implementation and achievement of the operational strategy to achieve operational efficiencies. 
• Liaise with stakeholders to promptly resolve issues, including Root Cause Analysis. 
• Develops and presents relevant and accurate support documentation. 
• Promotes a culture of compliance awareness and accountability within the organization. Offers subject matter expertise on projects. 
• Prioritizes and plans user issues related to their area of expertise in alignment with business priorities. Provides support for new services, including digital initiatives. 
• Reviews and contributes to Scheme reporting and audits. 
• Coordinates and ensures accurate bulk communication. 
• Maintains legal and regulatory compliance.
•  Generates regular reports on performance and compliance status. 
• Manage and Maintain Operational Content. 
• Quality and Risk Management
• Represent the business capability in the organization’s governance model.