Active Jobs at Cape Union Mart

Job Description

• An exciting opportunity has become available in our Poetry Department for a resilient, strategic, and innovative Buying Lead who can drive our buying function through successful sourcing, procurement, and trend analysis.
• Our ideal candidate will have the ability to lead and influence the buying team while significantly contributing to the achievement of departmental and business objectives. This role requires high energy levels to thrive in our fast-paced, dynamic retail environment.

Key Responsibilities:

• Buying Strategy & Execution: Develop and execute a robust buying strategy aligned with business objectives.
• Product Selection & Development: Oversee range preparation, coordination, and execution to ensure trend-right product assortments.
• Supplier & Vendor Management: Build and maintain strong relationships with suppliers, negotiate contracts, and drive supplier performance.
• Cross-functional Collaboration: Work closely with internal stakeholders such as planning, design, marketing, and store operations to ensure seamless product launches.
• Market & Trend Analysis: Continuously research market trends and consumer preferences to influence buying decisions.
• Financial & In-Season Trading Management: Drive sales, manage markdowns, and respond proactively to trading challenges.
• Quality & Compliance Oversight: Ensure products meet design, fit, and quality standards in line with brand expectations.
• Travel & Industry Engagement: Attend trade shows, visit factories, and conduct global market research for trend insights.
• Leadership & Team Development: Mentor and guide junior buyers and support teams, fostering a high-performance culture.

Requirements & Qualifications:

• Education: Grade 12 certificate with a relevant tertiary qualification in fashion, retail, or supply chain.

Experience:

• Minimum 8 years experience in a buying role, ideally in homeware.
• At least 2 years of leadership experience in buying or product development.
• Strong knowledge of materials, product construction, and the retail product lifecycle.
• Technical Skills:
• Proficiency in Microsoft Office Suite.
• Experience with Oracle and PLM software is advantageous.

Competencies & Attributes:

• A strategic thinker with a passion for fashion and trend forecasting.
• Strong negotiation and relationship management skills.
• Ability to balance creativity with commercial acumen.
• Excellent communication and presentation skills.
• Effective decision-making and problem-solving abilities.
• Agility and resilience to navigate a fast-moving retail environment.
• Strong leadership with a proven track record of team development.

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Job Description

• The primary purpose of the IT Systems Support Analyst is to perform duties related to the implementation, management, maintenance, enhancement and support of critical IT Technology systems.

Key Performance Areas

Technical Support:

• Provide technical support for internal stakeholders and 3rd party vendors.
• Administrative support for internal stakeholders and 3rd party vendors.
• Resolution of support service tickets within defined SLA
• Troubleshooting issues for the system and providing support.
• Provide functional guidance
• Ensure stability of existing systems
• Integrate with relevant business and IT teams
• Provide operational support to the business

Testing:

• Work together with development teams using agile tools and methodologies, including bug tracking and quality assurance management software
• Testing of new releases within technology systems.
• Testing of all integrations & upstream and downstream systems (Order management & POS etc)
• Assist in creating and executing test plans, test cases, and test scripts
• Support the business with UAT

Technology research and discovery:

• Research and recommend new technologies and stay updated with industry reports, whitepapers to discover trends, challenges and opportunities in technology
• Stay ahead with market analysis to understand how businesses and competitors are utilizing new tech
• Working toward higher certification in technology to enhance your existing skills

Documentation:

• Identify and document system deficiencies
• Compile user training documents  
• Document, publish and maintain system design and all interfaces with other systems.

Background Requirements

• Grade 12 / Matric
• Diploma or Degree qualified (IT or related technical)
• Experience in ERP systems (Advantageous)
• Experience in System development lifecycle
• Retail experience
• Proven experience with IT support and ticket resolution
• Experience in IT testing across platforms & systems.
• Stakeholder and Vendor relationship management
• Analytical thinking and problem solving
• Understanding of systems integration
• Functional testing for system enhancements and upgrades
• Incident investigation and resolution
• Time management skills
• Relationship building and business partnering skills
• Verbal and written communication skills

Job Related Behavioural Competencies:

• Adaptability/Decisiveness
• Ability to meet deadlines and overcome challenges
• Ability to clearly and concisely articulate problems and explain exactly how to reproduce them.
• Initiative
• Ability to work well in a rapidly changing environment
• Interpersonal and organizational skills
• Ability to follow set processes and procedures
• Stress Management
• Ability to effectively work in a team environment while being self-directed and highly motivated
• Team player
• Ability to build strong relationships

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Job Description
Duties and Responsibilities: 

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately. 
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:  

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements: 

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience: 

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience 
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.