Active Jobs at CLS Human Capital Specialists

Introduction:

• Join a dynamic Customer Success team within the Outsource School Management (OSM) division. The OSM Administrator plays a vital role in ensuring client satisfaction through the implementation of specialised projects, providing administrative and technical support, and assisting with training and client engagement initiatives.

Job Purpose:

• Assist the OSM division to ensure client satisfaction by implementing specialised projects and providing professional administrative, technical, and customer support.

REQUIREMENTS
Minimum education (essential):

• National Senior Certificate

Minimum education (desirable):

• Certificate in Administration

Minimum applicable experience (years):

• 0 - 2 years

Required nature of experience:

• Data Capturing
• Client Engagement
• Administration

Skills and Knowledge (essential):

• Remote Technical Support
• MS Office

Skills and Knowledge (desirable):

• Education and/or School Compliance and Operations
• SA-SAMS System
• Valistractor Software
• GDE Extractor Tool
• Winzip/Winrar
• Plus and Smart Systems
• Google for Business
• Basic technical support skills
• Basic understanding of network setup
• Basic understanding of software installation
• Basic understanding of MS Access Databases
• EMQ files

Other:

• Ability to travel to site to offer training and support
• Valid driver’s license and own vehicle
• Proficient in Afrikaans and English

KEY PERFORMANCE AREAS

Client Engagement

• Provide OSM support on relevant and third-party platforms through professional and accurate communication.
• Proactively manage client queries through calls and emails.
• Ensure a professional image of the organisation is maintained at all times.

Projects

• Complete all assigned projects accurately and within deadlines.
• Maintain project integrity while awaiting development updates.
• Identify and resolve issues proactively.

Training and Consultation

• Assist with the coordination of training workshops.
• Deliver onsite, online, and office-based training or consultation sessions.
• Provide continuous internal training and skills development.

Initiative Development

• Identify and investigate system or process issues and propose improvements.
• Create and maintain OSM documents, manuals, and training materials.
• Conduct market research to identify new opportunities for client satisfaction and revenue growth.

Closing: 

•  2025-11-20

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Introduction: 

• Our client, based in Lichtenburg, North West, is a leading, fully integrated poultry producer specialising in high-quality, farm-fresh chicken products. They are seeking an experienced and dynamic Chief Operations Officer (COO) to lead and manage day-to-day operations across Processing, Feeds, Retail, and Fleet divisions.
• This role requires a strategic thinker with strong operational expertise, proven leadership capabilities, and a commitment to driving organisational success while upholding ethical business practices. 

Job Purpose: 

• To ensure the smooth, efficient, and compliant functioning of all operational aspects of the business while supporting the CEO in executing the company’s vision, mission, and long-term strategies.

REQUIREMENTS 
Minimum education (essential): 

• National Senior Certificate / Grade 12 

Minimum education (advantageous): 

• Bachelor’s degree in a relevant field (Honours degree or MBA is a distinct advantage)  

Minimum applicable experience (years): 

• At least 7 years in a senior managerial role 

Required nature of experience: 

• Proven leadership at a senior management level 
• Operational management in a complex, multi-division environment 
• Strategic planning, budgeting, and forecasting 
• Financial management, including profit & loss, balance sheets, and cash flow
• Stakeholder and partner relationship management
• Human resource and personnel management principles
• Compliance with corporate governance and industry regulations 

Skills and Knowledge (essential):

• Excellent verbal and written communication skills 
• Strong negotiation and reasoning skills 
• Advanced decision-making and problem-solving abilities 
• Ability to work under pressure and manage competing priorities
• High level of integrity, accountability, and ethical leadership
• Proficiency in Microsoft Office

Other: 

• Own transport and valid driver’s licence

RFORMANCE AREAS  KEY PE

Operational Leadership & Management 

• Lead and oversee daily operations in Processing, Feeds, Retail, and Fleet. 
• Monitor managerial performance, implement improvements, and take corrective actions where necessary. 
• Ensure operational efficiency and productivity across divisions. 
• Align operations with the company’s vision, mission, and goals. 

Strategic Planning & Execution  

• Collaborate with the CEO and executive committee on long- and short-term strategies. 
• Drive operational strategies in alignment with corporate objectives. 
• Forecast future operational requirements and develop plans accordingly. 
• Provide accurate and timely reports to support strategic decision-making. 

Compliance & Governance 

• Ensure adherence to legal, regulatory, and corporate governance requirements. 
• Oversee industry compliance and risk management processes. 
• Maintain up-to-date records, filings, and regulatory documentation.

Financial Management

• Manage budgets, forecasts, and cost controls to ensure profitability. 
• Analyse financial data to improve operational performance. 
• Ensure sound cash flow management and resource allocation.

Stakeholder Engagement & Culture Development  

• Build and maintain trusted relationships with partners, stakeholders, and employees. 
• Foster a corporate culture of ethical practices, customer focus, and service 
• excellence. 
• Encourage teamwork, innovation, and professional growth across the organisation.

Closing: 

•  2025-11-21