Active Jobs at Vodafone Global Enterprise

Role purpose/Business Unit:

• End to end ownership of AC grid power metering and billing on a national basis. Provide support to all internal stakeholders on all technical and data aspects of power metering and billing related matters, with a focus on ensuring accurate billing. This includes coordination of metering solution design requirements that will meet the AC billing and environmental sustainability requirements and operational and maintenance requirements to ensure effective, efficient and accurate billing of all the power infrastructure. Coordinate with all external stakeholders on all technical, financial and data aspects of power metering and billing related matters, with a focus on ensuring accurate billing.

Your responsibilities will include:

Metering

• Realise metering strategies for different customers based on the design support from the power solution architects. 
• Support the operations and maintenance partners to ensure metering capabilities on site are never compromised and technically operational all the time.
• Provide technical, commercial and operational support on all metering and billing related matters.
• Lead technical metering solutions to ensure sound financial management in all billing and metering activities and support MAST management team with all related requirements.
• Responsible for the development, coordination and implementation of weekly and daily work plans, schedules and reporting on a real-time basis for metering operations.

Thought Leader 

• Focus on supporting the Technical Operations team as well as MAST leadership team on designing unique and innovative metering and billing solutions and processes.
• Solve complex metering problems involving data completeness and accuracy and meter communications.
• Take the lead in identifying, implementing and improving fit-for-purpose billing solutions.

Supplier /Contract Management

• Develop structures to monitor, evaluate and manage supplier, contractors, and 3rd party’s performance against their contracted scope of work, and benchmark best practice.
• Support related internal stakeholders, including the commercial, finance and property teams within MAST.

Financial Management & Reporting

• Support related internal stakeholders, including commercial, finance and property teams to ensure that accurate financial management can be applied both internally and externally, with a site-specific profit and loss view.
• Coordination of related external stakeholders, including Eskom, Landlords and Councils to ensure that accurate financial management can be applied both internally and externally, with a site-specific profit and loss view.
• Develop dashboards to enable management visibility on power usage and recovery transactions, ensuring the full recovery of actual costs incurred and alignment to the agreed profit and loss.
• Design proactive reporting to identify technical solutions to drive better financial management.

The ideal candidate for this role will have:

Must have technical / professional qualifications: 

• A 3-year related qualification, such as a diploma or bachelor's degree. An electrical and financial qualification would be advantageous.
• Minimum of 8 years of power metering and implementation of metering and billing solutions. Hands-on working experience on the metering and billing of multi-tenant systems.

Core competencies, knowledge and experience:

• Understanding of existing metering technologies, metering data and data analysis know-how.
• Conversion of metering data to compliant billing data.
• Technical problem-solving skills, supporting management to be able to navigate through difficult negotiations.
• Excellent written and verbal communication skills, with strong persuasion skills.
• Excellent relationship building, teamwork, and collaboration skills that enables the provision of effective support and guidance across programmes.
• Proven track record on key outputs and related disciplines

Compliance Management:

• Support the MAST preparation for ISO compliance and certification.
• Ensure all billing and metering solutions are implemented, and managed appropriately, measured by audit compliance.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

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Role Purpose:

• Defines the Vodacom Business sales and customer strategy. Ensures implementation of the strategy through collaborating with internal and external stakeholders, in quest for efficient delivery of product and solutions to customers by leveraging off the different channels. Strive to over-achieve sales and business commercial objectives and targets.

Your responsibilities will include:

Strategy Formulation &  Execution:

• Define and translate the organisational strategy into meaningful operational targets.
• Use customer insights to identify and evaluate strategic and innovative revenue generating sales initiatives and pathways for route-to-market to support the 
• execution of the VB sales strategy nationally.
• Ensure revenue & margin targets are achieved.
• Define and own the GTM Strategy for Value Propositions
• Achieve Portfolio Commercial Goals (Target revenue, new business & resign TCV, margin, EBIT & Opex)

Budget Management:

• Manage financials and associated controls for effective cost control.
• Rigorously monitor expenditure against approve budgets and put measures in place to address variances. Continuously identify areas for improved efficiency and 
• reduced cost.
• Effectively manage function and its objectives in line with approved budgets, report variances as required and recommend / implement remedial action within span of control.
• Assess expenditure and resolve gaps.
• Review and authorize payments in line with approved budget and policy and submit for final processing.
• Ensure identification, implementation and development of processes to optimise cost efficiency.

Stakeholder Management:

• Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on 
• leadership practice.
• Connect and leverage the skills of various functional teams to generate synergy across all the different customer touch points.
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives.
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational 
• goals.
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to 
• the sales partner strategy framework.
• Manage the multiple internal & external stakeholders across the landscape

Delivering through people:

• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified 
• skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process.
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required.

The ideal candidate for this role will have:

• B Degree/Equivalent
• 8+ years of management experience
• Postgraduate qualifications/MBA (Desirable)
• 10+ years’ sales experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Managing Large scale customer sales organization
• Portfolio management

Core competencies, knowledge, and experience:

• Strategic mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Robust understanding of account P&L
• Experience working in multinational matrix organisation

Closing date for Applications: 09 June 2025.

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Role Purpose/Business Unit:

• In this role you will be responsible leading end-to-end Incentive Management for Vodacom Branded Retail that drive sales and enhance performance, you will drive and engage with stakeholders internal and external, to align incentive modelling with strategic goals. You will also manage with incentives activities including but not limited to OEM and Hotshots incentive performance tracking, payouts, analysis, trends and insights. 
• Your responsibilities will also include managing business Partner VIP incentives management and reporting, whilst collaborating and manage incentive suppliers to ensure SLA management, timely delivery and quality of incentive support and services rendered as well as monitoring and analysing the effectiveness of incentives model, providing regular reports and insights to management.

Key accountabilities and decision ownership:
Operational Management:

• Responsible for end-to-end Incentive Management for Vodacom Branded Retail that drive sales and enhance performance.
• Drive and engage with stakeholders internal and external, to align incentive modelling with channel and retail strategic goals.
• Manage incentives activities including but not limited to OEM and Hotshots incentive performance tracking, payouts, analysis, trends and insights. 
• Responsible for Business Partner VIP incentives management and reporting, 
• Collaborate and manage incentive suppliers to ensure SLA management, timely delivery and quality of incentive support and services.
• Contribute various incentive information to be shared with business, business partners and suppliers
• Drive and manage compliance and adoption by Business Partners and regions Qliksense reporting for channel.
• Provide input and compile information focused on channel performance, commercial behaviours, trends, learnings, and insights, as needed for the channel.

Reporting Management:

Provide senior leadership , other internal and external stakeholders with reports, as well as interpret and analyse management information.
Provide a range of reports to ensure that agreed SLA’s and performance are measured and monitored on an on-going basis. 
Ad hoc reporting as required from time to time.

Stakeholder Management:

• Ensure that all relevant internal stakeholders are aligned toward common business objectives.
• Engage, collaborate, and journey closely with cross-functional teams and other support structures to ensure enablement of business priorities and initiatives within the Branded Channel.

The ideal candidate for this role will have:
Technical / professional qualifications and experience: 

• Matric / Grade 12 (Essential) and
• Relevant 3-year Degree/National Diploma in Business Management /Operations/Commerce essential and
• A minimum of 5 years’ relevant experience essential in:
• Commercial and analytics pertaining channel performance.
• System reporting applications e.g., Qlik sense, Power BI, or other globally recognised module
• Database experience (data extraction, transformation, and interpretation) 
• Channel model reporting and dashboards development
• Experience preferably in Telecoms industry experience in consumer /retail business operations areas
• Incentives Management (advantageous)

Core competencies, knowledge and experience:

• A collaborative team player – concerned with the team success as well as individual performance. 
• Proficiency in presenting and communicating
• Persuading and influencing
• Report analysis and writing 
• Critical thinking and resolution management skills
• Multiple stakeholder co-ordination                                
• Conflict management and resolution           
• Excellent organisational & time management skills 
• Proven ability to work under pressure and to achieve tight deadlines.

Closing date for Application: 28 May 2025