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Job Description

Key Responsibilities

Lead Generation and Outreach:

• Research and qualify potential clients using internal tools and platforms.
• Organize leads and contact data in spreadsheets and the CRM (e.g. HubSpot).
• Conduct outbound outreach via Linkedin, email, and phone to initiate contact and schedule meetings for an assigned Branch Manager.
• Persistently follow up with leads and re-engage cold or inactive prospects.
• Book meetings with inbound leads generated through marketing efforts.
• Engage on Linkedin with Individuals who interact with the company's ads and content.

Sales Support and Lifecycle Management

• Support the sales cycle from lead to deal closure, assisting in the preparation and submission of proposals
• Confirm service capabilities in line with client requirements Monitor and support the progression of deals through the sales pipeline

Client Relationship Management

• Maintain accurate and up-to-date client information and communications in the CRM
• Ensure consistency and professionalism in all client interactions
• Assist in post-meeting follow-up and relationship nurturing activities

Reporting and Performance Tracking

• Compile regular reports to assess sales performance and progress against target.
• Collaborate with Branch Managers to identify areas of opportunity and optimize outreach strategies.

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ROLE OVERVIEW

• Project Management and RFPs
• Bespoke quoting
• Conducting compliance reviews on new requests, including working alongside Research and Development and external parties to investigate the compliance requirements for shipment requests
• Project Management of the import of supplies for Global clinical trials.
• Co-ordinating with various internal support teams to ensure smooth and efficient service delivery.
• Flexibility and ability to present novel solutions and processes to meet a client’s need
• Comprehensive project handovers to service team once live or continued oversight

Customer Relationship Management

• Liaising with an international pool of clients and developing the relationship with clients
• Client calls to provide an overview of pre-compliance requirements
• Working closely with clients to manage their key projects
• Ensuring customer satisfaction
• Exceptional escalations
• Deal ConversionClient timeline management and project planning
• Preparation and presenting of new projects to clients
• Working across multiple teams internally in problem solving

QUALIFICATIONS AND EXPERIENCE

• Excellent High School and University Results
• Professional qualification – CAs, BCom LLB
• Excellent command of English language and mathematical proficiency

SKILL SET AND DESIRED COMPETENCIES

• Personable and adaptable
• Analytical and strong with numbers
• Ambitious, energetic, and enthusiastic
• Organised, and able to manage/co-ordinate all the elements of different high-value shipments
• Excellent knowledge and use of Microsoft Office Applications (i.e. Word, Excel, and Outlook]
• Excellent use of the English language, both written and verbal
• Attention to detail with the ability to prioritize tasks effectively
• Creative problem-solving and research ability
• General business acumen

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Job Description

KEY RESPONSIBILITIES

• Our client is looking for a personable and hard-working individual to join the Complex Solutions sales team. You will be responsible for business development and growth globally. You will be expected to source and set up meetings with new clients within various industries and ensure that client relationships are maintained.
• The Sales Developer will be responsible for the following:
• Prospecting new leads/potential clients using internal processes.
• Communication with prospective clients and arranging sales calls.
• Maintaining client data and generating quotes through our Client Relationship Management Platform.
• Running calls and meetings together with the Branch Manager
• Implementing procedures to improve quality, productivity, and efficiency.

SKILL SET AND DESIRED COMPETENCIES

• Excellent knowledge and use of Microsoft Office Applications (i.e. Word, Excel, and Outlook)
• Excellent use of the English language, both written and verbal
• Maintain effective daily communication with relevant team members.
• Ability to adapt within the ever-changing shipping environment.
• Attention to detail with the ability to prioritize tasks effectively.
• Ability to proactively identify problems in advance.
• Creative problem-solving ability
• Independent-thinker and resourceful
• Energetic, enthusiastic, and personable
• General business acumen

QUALIFICATIONS AND EXPERIENCE

• University Undergraduate Degree of any background, commerce-focus preferable
• Honours Degree advantageous
• Work experience advantageous.
• Strong academic track record required.