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At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our custo...
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- As a Physical Security Engineer, you will perform a key role in delivering & sustaining physical security infrastructure and foundational technologies for Microsoft's online services including CoPilot, Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. This will include managing the health of physical security systems across a portfolio of locations through break/fix operations, participating in on-call DRI rotation to provide support, ensuring that systems & hardware are configured in alignment with baseline standards, participate in program improvements in partnership with other teams, and enabling the delivery of new datacenter capacity through programming access control and video systems. This is a high visibility position in an area of large and expanding investment for Microsoft and offers a terrific opportunity for technical and career growth. This is a flexible work opportunity role offering remote work from home or in person work as desired. We are focused on the personal and professional development for all employees and offer trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
- Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CE Platform Engineer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
- Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
- With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
- Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
Qualifications
Required Qualifications:
- Relevant experience in software development lifecycle, large-scale computing, modeling, cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), and operations incident response.
- OR Bachelor's Degree in Statistics, Mathematics, Computer Science or related field.
Background Check Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Lenel Certifications, CISSP, CISA, CISM, SANS, GCIA, GCIH, OSCP, and/or Security+ certification.
Responsibilities
Physical Security System Implementation
- Program physical access control and video systems as part of the delivery of new datacenters.
- Provide oversight of security systems design for access control and video programming to ensure compliance with design standards and requirements.
Maintaining and Operating Physical Security Systems
- Participate in on-call DRI rotation to support physical security systems.
- Assess data related to the health of security systems and infrastructure to identify gaps, performance trends, compliance with system configuration standards, and work with peers to recommend and execute repeatable strategies to address issues at scale.
- Continuously identify and recommend improvements across the program to processes, procedures, and documentation.
- Manage physical security systems lifecycle support and compliance, hosting regular datacenter site meetings in partnership with security operations and facility management teams to proactively address site security system health, and coordinate maintenance and repair services with internal and external service providers.
Collaboration and Partner Experience
- Collaborate with partner engineering, project management, and design teams on initiatives that help to improve the physical security environment and improve the overall effectiveness of the program.
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- Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CEPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
- Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
- With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
- Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
Qualifications
Required Qualifications:
- High School Diploma or equivalent AND relevant industry experience in a datacenter or other critical environment facility,
- OR relevant industry experience and college course work.
Background Check Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
- Proven experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU)
- Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
- Experience working on large scale CE projects
- Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)
Responsibilities
- As a successful CO+I Critical Environment Program Manager, your success will be measured by:
Data Center Operations
- Ensures compliance with data center business units and service-level policies.
- Engages with appropriate teams and resources to execute tasks or projects.
- Manages programs associated with area of responsibility.
- Demonstrates conscientiousness on cost adheres to budget requirements; keeps costs reasonable and contributes to staying within budget.
- Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.
- Participates in Root Cause Analysis (RCA) process as appropriate.
Service Delivery
- Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation)
- Reduce high-impact and human-error Critical Environment (CE) incidents year over year
- Deliver on cost/energy efficiency initiatives
- Support delivery of the Datacenter’s Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters
- Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed
- Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
- Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs)
- Work with regional and global peers to share and build best practices across the entire datacenter portfolio
Data Center Work Environment
- Shares best practices; assists others in learning role, process, procedures.
- Provides mentorship across data centers for specific expertise.
- Seeks training opportunities that meet the interest of the business as well as own career goals and objectives.
- Suggests ways for reducing risk of performing maintenance; works with others to accommodate scheduling needs.
- Suggests improvements in implementation based on depth of understanding.
- Contributes to a positive team environment by learning and adopting best practices.
- Contributes constructively during team meetings and in cross-disciplinary collaborations within the service team.
Ownership
- In alignment with management priorities, holds self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service).
- Supports escalation of issues to appropriate owner.
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- In this role you will be the Technology Specialist (pre-sales consultant) for your assigned workload ( and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering. In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.
- You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.
Qualifications
Required/Minimum Qualifications
- 5+ years of technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
- OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience
- OR equivalent experience.
Additional or Preferred Qualifications (PQs)
- 5+ years of technical pre-sales or technical consulting, or related experience OR equivalent experience.
- 3+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
5+ years of related experience:
- Solution pre-sales for business applications and/or SaaS-based company or similar technology.
- Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
- Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
- Successful track record of competitive displacement.
- Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.
- Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements.
Deep understanding of:
- Business application solutions
- Commercial cloud offerings, ideally Microsoft’s cloud platform as well as competitive knowledge of other business applications and related ecosystems.
- Customer facing business processes in one or more industries such as Financial Services, Manufacturing, Automotive, Oil & Gas, Utilities, Retail & Consumer Goods, Healthcare, Public Sector and Media & Communications.
- Business value selling methodologies and practices that successfully convey the value and business outcomes
- How to uncover customer’s stated and unstated needs and how technology can be leveraged to solve business problems.
- High level of self-awareness, reflection, and empathy.
- Ability to skillfully communicate, demonstrate, and prove the value of Dynamics 365 Business Applications.
- Customer-centric mindset with demonstrated passion for delivering customer value.
- Excel at coordinating team resources to build and deliver a compelling solution demonstration
- Proven collaborator capable of influencing internal and external teams.
- Excellent presentation and communications skills across various customer stakeholders, e.g., CIO, CFO, CMO, VP of Sales, etc.
- Adept at challenging perspectives and differentiating from the competition by reframing value and exemplifying customer obsession.
Responsibilities
- Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
- Engage with the account team to land solution envisioning sessions and business value assessments.
- Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
- Address solution architecture considerations and competitive objection handling.
- Assist in formalizing the customer proposal.
- Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
- Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
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- The Lease Program Manager is accountable for driving on-time delivery of lease construction projects for the region. The Lease Program Manager will partner closely with the Construction Project Managers, Lessors, Data Center Engineering team and supporting consultants to ensure that each project is tracked, risk assessed, and the issues are resolved in a timely manner to minimize the business impact. The Lease Program Manager is responsible for triaging project delays to predict Ready for Service (RFS) and apply mitigation action plans, based on Lessons Learned from previous projects and industry best practice.
- The Lease Program Manager will coordinate with the Data Center Operations team to ensure that the turned over Data Center has met the Microsoft standards, and the lessor has complied and delivered their technical commitments.
- The Lease Program Manager is responsible for ensuring all Technical Open Items (TOIs) and Design Implementation Pending (DIP) items are closed by respective parties prior to RFS certification acceptance by key stakeholders.
- The Lease Program Manager will also be actively involved during the site due diligence SOQ stage to ensure that contractual RFS date has incorporated known dependencies and stakeholders sign off and as well as driving process improvements in alignment with our organizations Objectives & Key Results (OKRs).
- The role of the Lease Program Manager requires strong interpersonal, communication and organizational skills, ability to self-direct, strong background in data center design, engineering, controls, and operational requirements and an emphasis on project/construction management, and datacenter lease market experience.
Qualifications
Required Qualifications
- Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND Significant years of related experience OR equivalent experience.
Preferred Qualifications
- Significant years of experience working on data center projects. Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND Significant years of related experience OR equivalent experience.
- Degree or Equivalent professional accreditation in Construction Management, Electrical/Mechanical Engineering or Architecture.
- Good years of senior client facing project management experience including on-site construction management experience and demonstrated progressive responsibility managing multiple concurrent DC and/or large (50+MW IT Load, and/or 70M+$) MEP intensive projects.
- Have a Construction Management, Architectural or MEP background.
- Have experience in managing a construction or capital development business unit including being responsible for meeting business KPIs.
- Have in depth experience in investigating proposed construction schedules/programme’ s
- Proven ability to independently manage and drive project safety, schedule and quality, effectively report status, risks and issues and delivery and mitigation plans, work with internal stakeholders and influence cross-discipline teams and proactively support business development.
- Strong construction Health & Safety Knowledge.
- Strong Verbal and Written Communication Skills.
- English required.
- Good years of experience in construction or engineering of data centres/Mission Critical Facilities.
- Technical Skills: Proficiency in project management software like Microsoft Project, Primavera, or similar is often essential.
Certifications:
- Certifications for Chartered Engineers (CEng) with any of the UK’s professional engineering institutions
- Project Management Professional (PMP) can enhance a candidate’s credentials or
- The Certified Construction Manager (CCM) from the Construction Management Association of America (CMAA)
Background Check Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Responsibilities
- The Lease Construction Program Manager will support, and represent as required, the EMEA Lease Construction Management Team in overseeing Lease Providers in their planning and safe construction of Contracted Data Centres lease capacity and in the development of the business unit, including strategies and initiatives to drive Safety, Schedule and Quality KPIs, interactions with the Lessor and vendor SL Teams and business reporting.
Responsibilities will include.
- Aligning and driving LCM construction project management process requirements across the region.
- Carry out schedule deep-dives to confirm delivery or mitigation planning.
- Supporting the escalation of project risk and issues to ensure suitable and optimal mitigation planning.
- Support the business unit with process improvements and internal stakeholder alignment and reporting.
- Assisting with the planning the development of the Lease Construction Team to support planned growth. Supporting the budgeting and procurement of consultant PM vendor support
- Being a relentless advocate for safe working practices. It is expected that she/he will demonstrate purposeful presence in every engagement. They will work closely with the Lease Construction Team, MSFT Safety Team and the Lessor SLT and Safety Teams as required to support and drive the safety focus at the site and portfolio level across our diverse cultural and geographical region.
- Assessing and minimizing risks to the business through EMEA wide Lease Construction delivery execution strategy decisions.
- Supporting, and developing, ongoing initiatives to drive quality and schedule predictability within the current constrained supply market including.
- Appling a ‘growth-mindset’ philosophy to the day to day tasks and ensuring that any deficiencies identified within the processes/framework are addressed and improvements are implemented.
- Supporting and developing Lessor Portfolio Meetings with Lessor Construction Delivery LT to carry out project RAGs reviews and drive Lessor delivery organization development to meet current and committed delivery requirements and lessons learned.
- Supporting the development and roll out of Lease Project Controls initiatives to improve schedule predictability and risk mitigation.
- Development of more stringent schedule specification, quantified risk assessment and management.
- Continues improvement in development of relevant reporting metrics.
- Design and Quality compliance initiatives.
- Coordination with internal stakeholders on RFS ready requirements & safety, schedule and quality opportunities.
- Working with the LCM and Fit Out Teams on aligning and developing Integrated Delivery Strategies to enable alignment of IT Fit Out and RFS dates.
- For required Construction Management support, they will be accountable for assessing the Lessor construction capabilities, overseeing construction delivery, managing risk and coordination with internal stakeholders to ensure safe delivery to the agreed RFS dates.
Project Management responsibilities will include:
- Reviewing the submitted Lease RFP/SOQs and working with the Lessor to ensure the inclusion of a compliant realistic schedule and an adequate project delivery organisational structure.
- When the Lease has been executed, setting up and managing, on site and remotely, regular Lessor reporting forums to Microsoft Lease PM and Internal Stakeholders to assess safety compliance, construction and commissioning progress, quality and design compliance, understand and manage risk and change and coordinate with all internal stakeholders including;
- Coordinating with the Site Selection Team on SOQ compliance and Lease Contract Amendments
- Carry out site safety walks and coordinate with the Lessor to ensure adequate competent Lessor oversight is in place, incidents are tracked and RCAs completed. Coordinate with the Microsoft Collaborative Planning & Safety Teams on setting up CP and Lessor site visits.
- Coordinating with the Commissioning Manager to ensure visibility and support for the Independent Commissioning Agents Level 4 and IST testing.
- Coordinating with the Integration Manager and supporting Integration IT fit out.
- Working with the Lessor to define Risk and Lessors risk mitigation plans and advising High Confidence schedule delivery assessments and delivery risks to the End To End Team and other stakeholders.
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Overview
Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement and Construction (EPC) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Qualifications
Required Qualifications:
- Bachelors degree in Construction Project Management, Architecture, Engineering, or related field AND Significant years of related experience OR equivalent experience.
Preferred Qualifications:
- Construction health & safety knowledge
- Good years of progressive responsibility in development of Mission Critical Facilities
- Experience working for a General Contractor or trade
- Experience managing multiple large multi-faceted projects
- Detailed understanding of Mechanical and Electrical systems to include integrated testing, MOPs/ SOPs of installation, functionality and troubleshooting; etc
- Experience in directing and/or supporting the commissioning effort
- Ability to independently manage deadlines and support staff
- Ability to Work independently in support of the DCD Project
- Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver on key projects
- Must be able to work within a dynamic team of full-time employees and consultants
- High personal standard to deliver a thoughtful, polished and quality work product
- Strong Verbal and Written Communication Skills
- Excellent client relationship skills
- Willingness to travel 0-25% travel
- Growth mindset
- Knowledge of ISO accredited Safety and Quality Management Systems
- Construction Management
- Construction Planning
- Construction Processes
- Construction Risk
- Scope Management
- Vendor Selection, Evaluation and Management
- Decision Making
- Problem Solving
- Multitasking
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
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Responsibilities
- The role of the Integration and Technical Infrastructure Manager (ITIM) requires strong interpersonal, communication and organizational skills. We are seeking a Project Manager with the ability to self-direct and who has a strong background in Data Center Construction, with an emphasis on telecom project/construction management.
- The ITIM is responsible for the project management of all integration and fit-out activities associated with MSFT owned system and/or services and critical infrastructure that is required to be installed into a new data center build or lease facility to deliver capacity to the business. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with landlord and other vendors. The ITIM is responsible for coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.
- The ITIM is responsible for producing and managing project plans and executing major milestones (Early Access, Ready Network Install, Corpnet Live, Security CX Complete, Fit Out Complete, Lockdown, Colo Ready) and for the financial approval and management function of these tasks on Microsoft lease projects.
- In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
The key responsibilities of the ITIM includes, but is not limited to:
- The ITIM will be a relentless advocate for managing a safe worksite , supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction PM and landlord groups to deliver trade collaboration methods to improve safe working and co-ordination of the job sites.
- The ITIM is responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with those of the landlord, Owned Vendors and Suppliers to ensure a smooth and timely handover of the fitted out Data Centre facility and capacity to the Microsoft Operations team and Business Groups.
- The ITIM will coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design.
- The ITIM is responsible for the coordination of the telecom materials procurement, telecoms installation, Security systems installation, FFE procurement and installation
- Coordination of the design, procurement, installation and turn up of the facility Corporate Network
- In cooperation with the Construction Lead this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts.
- The ITIM will align with the Construction PM to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach.
- The ITIM will be the responsible identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with Microsoft Security (DCPS), Microsoft IT (CSE), DCI NE, Networking and Integrated services.
Business Processes:
- Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving build and lease program specification requirements and report on KPIs for the same.
- Manage the selection, contracting, and integration of multiple vendors and internal partners.
- Drive deployment of solutions that can be socialized globally across DCD projects, both builds and leases.
- Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.
- Apply influence, strategies and negotiation skills to identify options and recommend solutions.
Communication:
- Regularly reviews cost and KPI metrics, invoices, process/policy communications to client partners.
- Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Construction PM.
- Attend scheduled Integration meeting and other project meetings, and report as necessary.
- Report Project Progress on scope, schedule, and budget in relation to the Integration scope and packages as required.
- Provide weekly project status reporting to Data Center Execution standards.
- Challenge and remove barriers by working with others around a shared need or customer benefit.
- Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.
- Incorporate diverse perspectives to thoroughly address complex business issues.
Accountability:
- Responsible for developing, managing, and reporting on scope, schedule, and budget in relation to the Integration and technical fit-out scope and packages.
- Work independently in support of the Data Center Development Project.
- Track lessons learned and identify and execute on cost down site up opportunities.
- Provide Vendor oversight and performance management, as required.
- Support Preparation of Request for Proposal (RFP’s), PER’s, and other project approval tools & templates.
- Review and approval of vendor scope of work and design review of site and building plans, as required.
- Validate vendor pay-application and invoice review and approval in line with milestone payment schedules.
- Manage compliance with prior audit results and recommendations.
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- Microsoft Technical Specialists identify and win over the technical decision maker in the Business and IT department of our Enterprise Customers. You will drive technical decisions at the customer that helps them achieve Business value with the Microsoft Platform, and thereby secure long-term sustainable growth for Microsoft. You will be a key leader to helping customers embrace and succeed through digital transformation. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50%.
- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
- Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience
- OR equivalent experience
Preferred Qualifications:
- 5+ years technical pre-sales or technical consulting, or related experience
- 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
- Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft 365, Cloud Platform Technologies, Information Security, Architecture)
Responsibilities
- You will engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
- Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process as well as share competitive insights from customer sessions with colleagues and escalate/resolve competitive situations to influence compete strategies.
- You will provide strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
- You will identify and apply existing demonstration assets and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
- You will build your readiness plan and proactively identify learning gaps. Grows domain knowledge and practice expertise by communicating with customers, partners and senior colleagues to expand knowledge of architecture.
- You will conduct group training or one-to-many events (e.g., workshops, Webinars) or leverage existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
- You will monitor and respond to internal and external tech community posts, attend community calls, sessions, hackathon, etc., and act as a mentor for your technology area and contribute and participate in Customer Executive Briefing Center sessions.
Method of Application
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